At a Glance
- Tasks: Deliver cloud and network solutions for diverse clients using Microsoft 365, Azure, and more.
- Company: Fast-growing tech services provider with a focus on innovation.
- Benefits: Generous holiday, private healthcare, pension scheme, and home working allowance.
- Other info: Opportunities for ongoing training and career development.
- Why this job: Join a dynamic team and make an impact in cloud technology.
- Qualifications: 3-5 years in cloud projects and strong technical skills required.
The predicted salary is between 65000 - 65000 € per year.
An established and fast-growing technology services provider is seeking a Senior Cloud Engineer to deliver cloud and network solutions across a diverse client base. This role involves a mix of project delivery, technical escalation, and client-facing support, requiring strong technical expertise alongside excellent communication and organisational skills.
Key Responsibilities
- Deliver and implement cloud and network projects (including Microsoft 365, Azure, SharePoint, and Intune)
- Act as a senior escalation point for complex 3rd line technical issues across infrastructure, servers, and networking
- Provide support services to both contracted and non-contracted clients, ensuring SLA compliance
- Assist with pre-sales activities, including technical design, surveys, and solution recommendations
- Collaborate with internal teams and stakeholders to ensure smooth project delivery
- Recommend and contribute to improvements in technical processes and service delivery
- Support and mentor junior engineers where required
- Participate in out-of-hours support on a rota basis (optional)
Requirements
- 3–5 years' experience delivering cloud and infrastructure projects
- Strong knowledge of Microsoft 365, Azure, SharePoint Online, and Intune
- Solid understanding of networking, servers, virtualisation, storage, and security
- Experience troubleshooting complex infrastructure and desktop issues
- Ability to manage multiple priorities and meet service deadlines
- Strong communication and customer service skills
- Ability to work independently and as part of a team
Qualifications (any of the following or equivalent)
- Degree or diploma in IT / Computer Science
- CompTIA Network+
- Microsoft certifications (e.g. MCP, MCSE, Azure Administrator)
- Cisco CCNA
- VMware Certified Professional (VCP)
Benefits
- 24–30 days holiday + bank holidays
- Private healthcare & death in service cover
- Pension scheme
- Mileage reimbursement for business travel
- £500 home working allowance
- Ongoing training and development opportunities
Cloud Support Engineer in London employer: LinkedIn
Join a dynamic and rapidly expanding technology services provider that values innovation and employee growth. As a Cloud Support Engineer, you'll benefit from a supportive work culture that prioritises ongoing training and development, alongside competitive benefits such as private healthcare and generous holiday allowances. This role not only offers the chance to work on exciting cloud projects but also provides opportunities to mentor junior engineers, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Support Engineer in London
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or tech conferences to connect with potential employers and fellow professionals. Don’t be shy; introduce yourself and share your passion for cloud technologies!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your cloud projects, whether they’re personal or professional. This gives you a chance to demonstrate your expertise in Microsoft 365, Azure, and more, making you stand out to hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to cloud support. Practice explaining complex concepts in simple terms, as communication is key in this role. We want you to shine when discussing your experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Cloud Support Engineer role!
We think you need these skills to ace Cloud Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Support Engineer role. Highlight your experience with Microsoft 365, Azure, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud technology and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills:Since this role involves client-facing support, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively communicate complex technical issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at LinkedIn
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, SharePoint, and Intune. Be ready to discuss specific projects you've worked on and how you tackled complex technical issues. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Show Off Your Communication Skills
Since this role involves client-facing support, practice explaining technical concepts in simple terms. Think about how you would communicate a solution to a non-technical client. Clear communication can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific technical challenges or client situations. Prepare examples from your past experience where you successfully resolved issues or improved processes. This demonstrates your problem-solving skills and ability to think on your feet.
✨Highlight Your Teamwork and Mentoring Experience
This role requires collaboration and mentoring junior engineers. Be ready to share examples of how you've worked in teams and supported others in their development. It shows that you’re not only a strong individual contributor but also a team player.
