At a Glance
- Tasks: Deliver and commission software solutions for global customer projects while providing technical support.
- Company: Leading broadcast and media technology company with a collaborative culture.
- Benefits: Fully remote work, regular international travel, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to mentor and contribute to continuous improvement.
- Why this job: Work with cutting-edge technology and make a real impact on exciting global projects.
- Qualifications: Experience in broadcast or media environments, strong troubleshooting skills, and customer-facing experience.
The predicted salary is between 40000 - 55000 € per year.
We are working with a leading broadcast and media technology company who are currently recruiting for a Senior Project and Support Engineer to join their team. This role offers a blend of project delivery and technical support, ideal for an engineer who enjoys working on complex systems, engaging directly with customers, and travelling internationally to commission solutions on-site.
The Role
You will work across both project and support functions (with a focus on projects), taking ownership of delivering and commissioning software installations while also supporting live customer environments. You will collaborate closely with internal teams including Project Management, Development, and Sales.
Key Responsibilities
- Deliver and commission software solutions for customer projects globally
- Install, configure, test and integrate systems in line with project plans
- Support existing customer systems, diagnosing issues and implementing fixes
- Investigate faults, capture logs, replicate issues and raise detailed tickets for development teams
- Work closely with engineering and development teams to test and validate fixes prior to release
- Provide customer training and technical guidance
- Document system configurations and support handover processes
- Contribute to continuous improvement in delivery and support processes
- Mentor junior team members and support more complex project work
Requirements
- Experience within broadcast, media, playout, or similar technical environments
- Strong technical and analytical mindset with the ability to troubleshoot complex systems
- Experience delivering projects and/or commissioning systems on-site
- Customer-facing experience with strong communication skills
- Knowledge of IT infrastructure including Windows Server, networking, and system performance tools is advantageous
- Familiarity with technologies such as SQL, XML, TCP/IP, and monitoring tools is beneficial
- Exposure to broadcast standards, media workflows, or automation systems is desirable
- Ability to work independently and as part of a wider global team
- Willingness to travel internationally on a regular basis
The Opportunity
- Fully remote working model
- Regular international travel and exposure to global projects
- Work with cutting-edge broadcast and media technology
- Opportunity to contribute to both project delivery and ongoing support
- Collaborative and supportive working environment with opportunities to grow
If you are an experienced engineer looking for a role that combines technical depth, customer interaction, and international project work, we would love to hear from you.
Broadcast Project and Support Engineer in Liverpool employer: LinkedIn
Join a leading broadcast and media technology company that values innovation and collaboration, offering a fully remote working model alongside regular international travel opportunities. With a strong focus on employee growth, you will have the chance to work with cutting-edge technology while contributing to both project delivery and ongoing support in a supportive environment. This role not only allows you to engage directly with customers but also provides mentorship opportunities, making it an excellent choice for engineers seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Broadcast Project and Support Engineer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and technical expertise. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to project delivery and technical support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Broadcast Project and Support Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in broadcast and media technology, as well as any customer-facing roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your willingness to travel internationally – it’s a big part of the job!
Show Off Your Technical Skills:Since this role involves complex systems, be sure to showcase your technical expertise. Mention specific technologies you’ve worked with, like SQL or TCP/IP, and any relevant projects you’ve delivered. We love seeing real-world examples!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, we’re excited to see your application come through!
How to prepare for a job interview at LinkedIn
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to broadcast and media technology. Be ready to discuss your experience with systems like SQL, XML, and TCP/IP, as well as any troubleshooting you've done in complex environments. This will show that you're not just familiar with the tech, but that you can handle it under pressure.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully communicated with clients in the past. Think about times when you’ve diagnosed issues or provided training. Being able to articulate these experiences will demonstrate your strong communication skills and customer-facing experience.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might face in the role. Practice articulating how you would approach delivering and commissioning software solutions or troubleshooting a live system issue. This will help you showcase your analytical mindset and problem-solving abilities.
✨Emphasise Your Team Spirit
This position requires collaboration with various teams, so highlight your ability to work both independently and as part of a global team. Share examples of how you've mentored others or contributed to team projects. This will illustrate that you’re not just a lone wolf but someone who thrives in a collaborative environment.
