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For Companies At a Glance
- Tasks: Lead a high-performing IT team, optimise service delivery, and manage client operations.
- Company: Join a dynamic Managed Service Provider focused on operational excellence and innovation.
- Benefits: Enjoy competitive salary, professional development opportunities, and a collaborative work culture.
- Why this job: Make a real impact in IT operations while leading a talented team and driving results.
- Qualifications: Proven IT management experience, deep technical expertise, and strong problem-solving skills required.
- Other info: Ideal for those passionate about technology and team development in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact.
Key Responsibilities
- Team Leadership & Development: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
- Operational Excellence: Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations.
- Empowering Growth: Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges.
- Collaboration & Communication: Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment.
- Quality & Compliance: Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
- Client-Focused Operations: Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
- Recruitment & Talent Management: Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
- Strategic Contribution: Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business.
- Service Auditing: Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
- Escalation Management: Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
- Client Solutions & Projects: Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.
What We’re Looking For
- Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership.
- Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
- Strong problem-solving skills and the ability to manage escalations in high-pressure environments.
- Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
- Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences.
- A collaborative and approachable leadership style that inspires trust and growth within your team.
Why Join Us?
- Leadership Impact: Be at the forefront of operational excellence, guiding a talented team in delivering exceptional IT services.
- Career Growth: Access to cutting-edge technologies and opportunities for continuous professional development.
- Recognition & Rewards: Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.
If you're ready to lead, inspire, and elevate IT operations within a dynamic MSP environment, we'd love to hear from you. Apply now to become an integral part of our mission to deliver outstanding technical and operational solutions!
Lead IT Consultant employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT operations, especially within the MSP sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with current and former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and technical expertise. Being able to articulate how you've successfully managed teams and projects will set you apart from other candidates.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing for scenario-based questions. Think about potential challenges you might face in the role and how you would address them, showing your proactive approach to operational excellence.
We think you need these skills to ace Lead IT Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise relevant to the role of Lead IT Consultant. Emphasise your experience in managing IT teams, particularly in a Managed Service Provider (MSP) environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT operations and team development. Use specific examples from your past experiences to demonstrate how you have driven efficiency and collaboration in previous roles.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially in Microsoft 365, Azure, and networking equipment. Mention any certifications or ongoing development efforts that align with the job requirements.
Showcase Leadership Style: Describe your leadership style in your application. Highlight how you inspire trust and growth within your team, and provide examples of how you've successfully led teams through challenges in high-pressure environments.
How to prepare for a job interview at LinkedIn
✨Showcase Your Leadership Skills
As a Lead IT Consultant, your ability to lead and develop a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on mentorship, performance reviews, and fostering collaboration.
✨Demonstrate Technical Expertise
Be ready to discuss your deep technical knowledge, especially in areas like Microsoft 365, Azure, and networking. Consider preparing specific scenarios where you applied this expertise to solve complex problems.
✨Emphasise Client-Focused Solutions
Highlight your experience in managing client relationships and delivering tailored IT solutions. Share stories that illustrate your commitment to client satisfaction and operational excellence.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of examples where you successfully managed escalations or resolved critical issues, showcasing your calm and effective approach.
