Junior Consultant

Base salary up to circa £35k depending on experience.

Start date: asap

Location: Hybrid. You can work from wherever you prefer, though you must be able to travel to our Chancery Lane/Farringdon Central London office or client sites (London) as required – 1-2 days per week indicatively.

This role is ideal for ambitious and curious fresh graduates of bachelors and postgraduate degrees, and graduates with some professional work experience.

About Capacitas:

• Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems.
• We are thought‐leaders and trusted advisors in IT Performance Assurance.
• We have a unique methodology that strikes the balance between service, risk and cost.
• We have extensive experience protecting high revenue, high availability clients.
• We invest in R&D - developing solutions to enable fast, efficient and scalable delivery.

At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change. Our clients include – JD Sports, easyJet, Domino’s Pizza, Skype, and many more.

Role overview:

As a Junior Consultant with Capacitas, you will work as part of a project team with experienced and talented colleagues, delivering work for our clients. The range of projects you work on will vary according to current demand and your professional development needs. Typical projects include:

• Conducting systems risk management assessments.
• Designing performance test plans to address performance risk.
• Demand forecasting / planning.
• Development of capacity and performance models.
• Proactive system monitoring to identify performance risks.

You will report to your line manager and your career development will be supported by the Talent department.

A day in the life of a Junior Consultant involves:

• Updating your project team and being updated in daily stand-up meetings.
• Working independently on technical work to support project delivery, such as running performance tests or scripting (among many other possibilities).
• Liaising with contacts at client companies at all levels (from junior to senior), building relationships with customers.
• Making recommendations for clients and for your project team.
• Identifying new opportunities to work with clients and optimising solutions for our engagements.
• Participating in internal meetings with colleagues in the Development team.
• Participation in internal meetings with the innovation or talent team, working on our development and growth as a company.

As you become more experienced, you will become responsible for developing others and start to lead parts of project delivery.

About you:

To thrive as a Junior Consultant with Capacitas, it’s important you...

• Are motivated by an inherent desire to work in tech.
• An inherent desire to add value to and satisfy clients.
• An inherent desire to continuously learn and grow.
• Working in a collaborative environment in which you support and are supported by others.

Show the following behaviours:

• Manage time and priorities in order to meet deadlines.
• Engage with and confidently approach other people, demonstrating empathy and emotional intelligence in interpersonal interactions to build productive working relationships.
• Demonstrate proactivity, spotting opportunities for improvement and suggest/implement improvements of your own accord.
• Demonstrate flexibility and adaptability in response to changing conditions/priorities.
• Demonstrate resilience and persistence in the face of challenges and when learning new skills, seeing setbacks as a positive opportunity for growth.
• Confidence to challenge the status quo.

Have the following abilities:

• Able to use excel for data analysis to an advanced level, or aptitude and willingness to learn more advanced Excel skills readily.
• Able to understand IT infrastructure.
• Able to learn quickly.
• Able to communicate effectively, in particular the ability to convey the right amount of information in the appropriate style fitting to different audiences.
• Problem solving mentality and approach.
• Numerical and data analysis skills, including the ability to spot and interpret trends.
• Ability to understand customer requirements and business objectives.
• Able to work effectively as part of a team and independently.

Qualifications and knowledge:

• 2.1 bachelors or advanced degree in computing, science, engineering or maths; OR 2.1 bachelors or advanced degree from any discipline + demonstrated desire and aptitude to work in tech.
• Knowledge of the Microsoft office suite, particularly Excel, is essential.
• Knowledge of any of the below would be beneficial though not essential:

• Windows or Unix/Linux operating systems (to basic level).
• Understanding of the principles of ICT capacity and performance management.
• Understanding of Queuing Theory.
• Understanding of Regression Analysis.
• Principles of Risk Management.
• Performance testing skills.
• Experience with Jmeter or LoadRunner performance testing tool packages.
• Java, C#/.NET, or Python.
• SQL.
• Experience with RDMS systems e.g. MySQL, Microsoft SQL Server, Oracle.

• AWS, Azure.
• Cost-explorer.
• Cloudwatch.
• APIs (further performance metrics).
• Monitoring tools for CPU.
• PRTG.
• Zabex.
• MatLab.
• GitHub.
• J-Meter.
• Gatling.
• Scripting and coding software.

The things our Junior Consultants most like about their job:

• Lots of responsibility.
• Working with people, as well as tech.
• Reward & deliverables.
• Plenty of responsibility, which increases as you are ready for it.
• Our supportive, collaborative and empowering culture.

If this sounds like something you might be interested in then we want to hear from you!