International Student Admissions Assistant

Venesky-Brown’s client, a public sector organisation in Edinburgh, is currently looking to recruit an International Student Admissions Assistant for a temporary one month contract, on a rate of £15.14/hour PAYE. This role is based full time on site in Sighthill. Responsibilities: – Managing enquiries from international customers in person, by email or by telephone. – To arrange and undertake online and face to face interviews with international applicants to assess applicants’ suitability. – To liaise with staff to set up interviews, auditions and screening assessments. – To actively monitor and track applications to ensure they are processed within agreed timescales. – Assisting with arrangements for incoming groups. – Assisting with arrangements for international programmes delivered online. – Liaising with internal colleagues including the international team, curriculum teams, finance and IT to ensure a smooth process for international applicants. – Liaising with international clients, agents and students in advance of course start dates to gather information required. – Providing a consistently high level of customer service support for incoming groups during their stay. – Processing course applications and preparing offer letters. – Supporting the induction for incoming groups, including preparing pre-arrival and arrival information, preparing and delivering induction presentations. – Leading social programme activities. – Providing support, including conducting support meetings, providing pastoral care, and tracking support offered. – Facilitating payments and updating records of income and expenditure in line with Finance procedures. – Suggesting and implementing improvements to systems, materials and procedures. – Update systems and maintaining accurate records of checks completed and evidence seen. – Check International qualifications using UK ENIC to determine UK equivalency. – Provide data for management reports where necessary. – Supporting the other activities of the International Team as required. Essential Skills: – Experience of working with people from a range of cultural and international backgrounds and non-native speakers of English – Experience providing customer service and support – minimum 1 year – Experience of data input and administrative skills – minimum 1 year – Educated to HNC Level (SCQF Level 7) or equivalent – Strong IT skills including a working knowledge of Microsoft Office – Strong oral and written communication skills including strong presentation skills and the ability to adapt to non-native speakers of English – Strong attention to detail and ability to organise information – Ability to work to own initiative and to prioritise workload especially at short notice – The post holder should be flexible and responsive to change, as tasks may change as the activity of the team evolves and develops – Able to demonstrate excellent communication (written and verbal) and interpersonal skills – Able to demonstrate tact and diplomacy when dealing with sensitive student matters. – Must go through PVG screening process Desirable Skills: – Knowledge of Edinburgh and Scotland local information and contacts – Knowledge of the sector – Knowledge of UK visas and immigration legislation – Knowledge and awareness of cultural differences – Working knowledge of one or more relevant foreign languages If you would like to hear more about this opportunity please get in touch.