Information Technology Support Technician

1st / 2nd Line Support Technician – LondonA 1st and 2nd Line Support Technician is required by an Insurance business in London to support their users in a fully cloud-based environment.We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across the organisation. This is a hybrid role where you will be required to work a minimum of 2 days per week in their London office.Technology includes:AzureO365Active DirectoryINTuneSQLYour role will include:Laptop buildsCreating usersOnboarding/offboardingGeneral IT support – 1st line and 2nd lineExchange & email configurationIncredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as well as fixing them. This is a people-based role for a technically proficient professional.This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services / insurance. Sound like a bit of you? Then get your CV over asap and let’s chat!