At a Glance
- Tasks: Provide short-term counselling and manage online referrals for client companies.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive network while helping others navigate their challenges.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fluency in multiple languages is a plus; work collaboratively with a dedicated team.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver short-term counselling services to our clients.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Must be fluent in either of these languages: Bulgarian, Czech, Danish, Hungarian, Italian, Romanian, Ukrainian, Welsh, Mandarin and Cantonese, Portuguese, Latvian, Turkish, Polish, Lithuanian
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor
✨Tip Number 1
Familiarise yourself with the specific EAP services offered by TELUS Health. Understanding their approach and values will help you tailor your conversations during interviews, showing that you're genuinely interested in their mission.
✨Tip Number 2
Network with current or former EAP counsellors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to demonstrate your fit for the position.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Word and online systems. Being proficient in these tools is crucial for managing referrals and providing timely feedback, so consider taking a quick online course if needed.
✨Tip Number 4
Prepare to discuss your experience with short-term counselling models. Be ready to share specific examples of how you've successfully managed cases in a similar context, as this will highlight your suitability for the role.
We think you need these skills to ace Independent EAP Counsellor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications and experience in counselling. Emphasise your accreditation and any specific training related to EAP services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing emotional support and your understanding of the EAP model. Mention your ability to manage online referrals and collaborate with teams.
Highlight Language Proficiency: If you are fluent in any of the specified languages, make sure to mention this prominently in your application. This can set you apart from other candidates.
Provide Evidence of Experience: Include details about your post-qualification experience and the number of counselling hours you've completed. This will demonstrate your capability to meet the role's requirements.
How to prepare for a job interview at LinkedIn
✨Showcase Your Qualifications
Make sure to highlight your relevant qualifications and experience during the interview. Discuss your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, or if you're not accredited, emphasise your diploma-level qualification and extensive counselling hours.
✨Demonstrate EAP Knowledge
Familiarise yourself with the specifics of Employee Assistance Programmes (EAP). Be prepared to discuss how you would manage online referrals and provide short-term counselling, as well as your understanding of workplace dynamics.
✨Prepare for Case Management Collaboration
Since collaboration with the Case Management team is key, think of examples from your past experiences where you've successfully worked in a team setting. Highlight your communication skills and ability to provide timely feedback.
✨Language Proficiency Matters
If you are fluent in any of the specified languages, make sure to mention this during the interview. Being multilingual can be a significant asset in providing support to diverse client companies and their employees.