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- Tasks: Join us as a Graduate IT Technician, supporting users and maintaining our IT systems.
- Company: We're a forward-thinking company in Telford, focused on innovation and technology.
- Benefits: Enjoy a competitive salary, 25 days holiday, flexible working, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in IT.
- Qualifications: Minimum HNC in Computer Science or equivalent; knowledge of Microsoft 365 is essential.
- Other info: Opportunities for personal development and training in cutting-edge IT technologies await you.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation’s computer systems and networks, ensuring users have efficient and secure IT functionality to support business operations.
Key Responsibilities- Act as the first point of contact for IT support, resolving user issues with computers and network devices.
- Maintain robust cybersecurity strategies to secure client and server systems.
- Ensure an effective business continuity and disaster recovery plan is in place.
- Install, configure, and maintain software and hardware components of IT systems.
- Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed.
- Maintain and update technical documentation and test new hardware/software before full implementation.
- Support the planning and rollout of new technologies and applications.
- Minimum HNC in Computer Science, Information Systems, or equivalent experience.
- Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.).
- Microsoft 365 Administration/Developer certification preferred but not essential.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI) is a plus.
- Strong analytical, problem-solving, and communication skills with a collaborative mindset.
- Competitive salary with a comprehensive benefits package.
- 25 days holiday (plus Bank Holidays), pension scheme, life insurance, and employee assistance programme.
- Flexible working, free car parking, EV charge points, and Bike 2 Work scheme.
- Social and wellbeing activity programme.
- Opportunities for personal development and training in cutting-edge IT technologies.
Graduate IT Technician employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Technician
✨Tip Number 1
Familiarise yourself with Microsoft 365 administration, as it's a key requirement for the Graduate IT Technician role. Consider exploring online resources or tutorials to enhance your knowledge of Azure Active Directory, Exchange, and other components.
✨Tip Number 2
Showcase your problem-solving skills during any interviews or networking opportunities. Prepare examples of how you've successfully diagnosed and resolved IT issues in the past, as this will demonstrate your capability to handle user support effectively.
✨Tip Number 3
Engage with online communities or forums related to IT support and cybersecurity. This can help you stay updated on best practices and trends, and also provide you with valuable connections that could lead to job referrals.
✨Tip Number 4
Consider obtaining a Microsoft 365 Administration/Developer certification if you haven't already. While it's not essential, having this certification can set you apart from other candidates and show your commitment to professional development.
We think you need these skills to ace Graduate IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Graduate IT Technician. Emphasise your knowledge of Microsoft 365 administration and any certifications you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific experiences where you've successfully resolved IT issues or contributed to cybersecurity strategies.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your HNC in Computer Science or equivalent experience. If you have exposure to Microsoft Power Platform, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT role.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge of Microsoft 365 administration and any relevant certifications. Highlight your experience with tools like Azure Active Directory, Exchange, and Teams, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you would handle specific IT issues. Prepare examples from your past experiences where you successfully diagnosed and resolved technical problems, showcasing your analytical skills.
✨Understand Cybersecurity Fundamentals
Since maintaining robust cybersecurity strategies is a key responsibility, brush up on your knowledge of cybersecurity principles. Be ready to discuss how you would implement security measures to protect systems and data.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company's IT infrastructure, team dynamics, and opportunities for personal development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
