General Manager, NHS – Urgent, Emergency & Acute Care

General Manager – Urgent, Emergency & Acute CareSouth London Health Services NHS TrustInterim post – 3 months rolling contract (Until substantive recruitment is completed)Inside ir35 - £45 per hour (37.5 hours a week, Mon – Fri)Senior Leadership Post | NHS Band 8D–9 (DOE)We are seeking a dynamic and strategic General Manager to lead our Urgent, Emergency and Acute Care Services within the Integrated Adult Care (IAC) Directorate within this South London Health Services NHS Trust.This high-profile leadership role will oversee the delivery and continuous improvement of vital front-line services, including:Emergency Department (A&E)Urgent Treatment Centre (UTC)Acute Medical Unit (AMU)Medical Same Day Emergency Care (MSDEC)Urgent Care Alliance (UCA)🔹 Your ImpactYou will play a pivotal role in operational excellence and strategic delivery—ensuring patient experience and safety are at the heart of everything we do. Working closely with the Associate Director of Operations (ADO), Clinical Business Unit Leads, and senior clinical teams, you’ll drive innovation and transformation across urgent and emergency pathways.🔹 Key ResponsibilitiesLead delivery of NHS performance standards, KPIs, and commissioning requirementsProvide strategic and operational leadership across urgent and emergency careOversee budget management, workforce planning, and clinical service performanceImplement innovative models of care and service redesignPromote a culture of continuous improvement and patient-centred careRepresent the Trust in external system meetings and contribute to integrated care strategy🔹 About YouProven experience in senior operational management in a multi-disciplinary NHS settingStrong leadership skills and the ability to influence clinical and non-clinical stakeholdersDeep understanding of urgent and emergency care pathways and NHS policyConfident in managing large teams, complex budgets, and organisational changeHighly developed communication, analytical, and decision-making skillsEducated to Master’s level or equivalent professional experience🔹 Desirable ExperienceFamiliarity with Cerner Millennium and digital health toolsExperience working with urgent care partners such as 111, MIUs, or GP hubsUnderstanding of Directory of Services (DoS) in emergency pathwaysThis is a unique opportunity to help shape urgent and emergency care delivery across South London — putting patients first, leading meaningful change, and working at the heart of a collaborative and compassionate organisation.📝 Apply now to join a senior leadership team that’s committed to delivering care that our community can be proud of.