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- Tasks: Lead urgent and emergency care services, ensuring patient safety and operational excellence.
- Company: Join South London Health Services NHS Trust, a compassionate organisation dedicated to community health.
- Benefits: Enjoy a competitive rate of £45 per hour with a flexible 37.5-hour work week.
- Other info: This is an interim role for 3 months, with potential for extension based on recruitment needs.
- Why this job: Make a real impact on patient care while driving innovation in a collaborative environment.
- Qualifications: Must have senior operational management experience in the NHS and a Master’s degree or equivalent.
The predicted salary is between 72000 - 108000 £ per year.
General Manager – Urgent, Emergency & Acute CareSouth London Health Services NHS TrustInterim post – 3 months rolling contract (Until substantive recruitment is completed)Inside ir35 – £45 per hour (37.5 hours a week, Mon – Fri)Senior Leadership Post | NHS Band 8D–9 (DOE)We are seeking a dynamic and strategic General Manager to lead our Urgent, Emergency and Acute Care Services within the Integrated Adult Care (IAC) Directorate within this South London Health Services NHS Trust.This high-profile leadership role will oversee the delivery and continuous improvement of vital front-line services, including:Emergency Department (A&E)Urgent Treatment Centre (UTC)Acute Medical Unit (AMU)Medical Same Day Emergency Care (MSDEC)Urgent Care Alliance (UCA)🔹 Your ImpactYou will play a pivotal role in operational excellence and strategic delivery—ensuring patient experience and safety are at the heart of everything we do. Working closely with the Associate Director of Operations (ADO), Clinical Business Unit Leads, and senior clinical teams, you’ll drive innovation and transformation across urgent and emergency pathways.🔹 Key ResponsibilitiesLead delivery of NHS performance standards, KPIs, and commissioning requirementsProvide strategic and operational leadership across urgent and emergency careOversee budget management, workforce planning, and clinical service performanceImplement innovative models of care and service redesignPromote a culture of continuous improvement and patient-centred careRepresent the Trust in external system meetings and contribute to integrated care strategy🔹 About YouProven experience in senior operational management in a multi-disciplinary NHS settingStrong leadership skills and the ability to influence clinical and non-clinical stakeholdersDeep understanding of urgent and emergency care pathways and NHS policyConfident in managing large teams, complex budgets, and organisational changeHighly developed communication, analytical, and decision-making skillsEducated to Master’s level or equivalent professional experience🔹 Desirable ExperienceFamiliarity with Cerner Millennium and digital health toolsExperience working with urgent care partners such as 111, MIUs, or GP hubsUnderstanding of Directory of Services (DoS) in emergency pathwaysThis is a unique opportunity to help shape urgent and emergency care delivery across South London — putting patients first, leading meaningful change, and working at the heart of a collaborative and compassionate organisation.📝 Apply now to join a senior leadership team that’s committed to delivering care that our community can be proud of.
General Manager, NHS – Urgent, Emergency & Acute Care employer: LinkedIn
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StudySmarter Expert Advice 🤫
We think this is how you could land General Manager, NHS – Urgent, Emergency & Acute Care
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within the NHS urgent and emergency care sector. Understanding current issues, such as patient flow and service redesign, will help you demonstrate your strategic thinking during interviews.
✨Tip Number 2
Network with professionals already working in similar roles or within the South London Health Services NHS Trust. Engaging with them can provide valuable insights into the organisational culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss your experience with budget management and workforce planning in detail. Be ready to share specific examples of how you've successfully led teams and managed resources in a high-pressure environment, as this is crucial for the role.
✨Tip Number 4
Stay updated on NHS policies and performance standards relevant to urgent and emergency care. Being knowledgeable about recent changes and how they impact service delivery will show your commitment and readiness to lead effectively.
We think you need these skills to ace General Manager, NHS – Urgent, Emergency & Acute Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in senior operational management within the NHS. Focus on your leadership skills and any specific achievements related to urgent and emergency care pathways.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Emphasise your understanding of NHS policies and your ability to drive innovation and transformation in urgent care services.
Highlight Key Skills: In your application, be sure to mention your analytical and decision-making skills, as well as your experience with budget management and workforce planning. These are crucial for the General Manager position.
Showcase Relevant Experience: If you have experience with digital health tools or working with urgent care partners, make sure to include this in your application. It will demonstrate your familiarity with the systems and processes relevant to the role.
How to prepare for a job interview at LinkedIn
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities and expectations of the General Manager position. Familiarise yourself with NHS performance standards, KPIs, and the specific services you'll be overseeing, such as the Emergency Department and Urgent Treatment Centre.
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you've successfully managed large teams, influenced stakeholders, and driven operational excellence in a multi-disciplinary NHS setting.
✨Demonstrate Strategic Thinking
During the interview, illustrate your ability to think strategically about urgent and emergency care pathways. Discuss any innovative models of care or service redesigns you've implemented in the past, and how they improved patient outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to manage complex budgets or lead organisational change, and be ready to explain your thought process and the results achieved.