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- Tasks: Engage with clients to enhance their use of fraud solutions and drive positive outcomes.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment and fraud prevention.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Be a trusted advisor, influence key stakeholders, and make a real impact in fraud management.
- Qualifications: Experience in consulting or banking, with a strong understanding of fraud and risk management.
- Other info: Opportunity to lead workshops and present to executives while working with cutting-edge technology.
The predicted salary is between 43200 - 72000 £ per year.
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.comAbout our Team: The team drives customer engagement at executive levels, working closely with our clients to establish very good relationships with key stakeholders.About the Role: As a Senior Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer.You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects.Responsibilities :Showing a good understanding of fraud and risk management, relating it to products and service within the firmUnderstanding customer use cases and requirements and in turn apply best practices to deliver customer road mapsDeveloping and delivering fraud strategies, providing solution training and transfer of knowledgeDemonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solutionInteracting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practiceActing as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverablesOwnership of key strategic customer accounts to maintain ongoing customer engagement and opportunities to further embed services.Serve as a trusted advisor to senior stakeholders at client organisations.Analyse holistically fraud trends and client KPIs to recommend tuning and improvements.Lead workshops and presentations for executive and operational audiences.Requirements :Experience in consulting, professional services or bankingUnderstanding of financial industry and knowledge of fraud related areasHistory of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makersProblem solving and critical thinking skillsExperience working with rule engines and fraud solutions is considered an assetFluency in EnglishLearn more about the LexisNexis Risk team and how we work here
Fraud SME – Senior Engagement Manager employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud SME – Senior Engagement Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud and risk management. Understanding current challenges and solutions in the industry will help you engage more effectively with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the financial services and fraud prevention sectors. Attend relevant conferences or webinars to build connections and gain insights that can enhance your understanding of client needs and expectations.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-world examples. Be ready to discuss how you've successfully navigated complex situations in previous roles, as this will highlight your ability to act as a trusted advisor.
✨Tip Number 4
Research LexisNexis Risk Solutions thoroughly. Understand their products and services, and think about how you can leverage them to create value for clients. This knowledge will be crucial when discussing strategies and solutions during interviews.
We think you need these skills to ace Fraud SME – Senior Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Engagement Manager position. Tailor your application to highlight your relevant experience in fraud and risk management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in consulting, professional services, or banking. Provide specific examples of how you've successfully managed customer accounts and developed fraud strategies.
Showcase Your Skills: Demonstrate your problem-solving and critical thinking skills in your application. Mention any experience you have with rule engines and fraud solutions, as this will be beneficial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the industry. Discuss how you can contribute to LexisNexis Risk Solutions and why you're excited about the opportunity to work with their team.
How to prepare for a job interview at LinkedIn
✨Showcase Your Fraud Expertise
Make sure to highlight your understanding of fraud and risk management during the interview. Be prepared to discuss specific examples of how you've applied this knowledge in previous roles, especially in relation to products and services similar to those offered by LexisNexis Risk Solutions.
✨Understand Customer Use Cases
Demonstrate your ability to understand customer needs and requirements. Prepare to discuss how you would apply best practices to deliver effective customer road maps, showcasing your problem-solving skills and critical thinking.
✨Engage with Stakeholders
Since the role involves interacting with senior stakeholders, practice how you would present consultative solutions to different audiences. Tailor your communication style to suit both technical and non-technical decision-makers, ensuring clarity and engagement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to analyse fraud trends and client KPIs. Think about past experiences where you've led workshops or presentations, and be ready to explain how you would recommend tuning and improvements based on data analysis.