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- Tasks: Support customers with financial software, troubleshoot issues, and conduct training sessions.
- Company: Minerva delivers reliable IT services to small and medium businesses across various sectors.
- Benefits: Enjoy a hybrid work model and flexible hours, plus opportunities for role expansion.
- Why this job: Join a supportive team where your analytical skills can shine and make a real impact.
- Qualifications: Basic bookkeeping experience and proficiency in financial software are essential; training provided.
- Other info: Position based in Potters Bar; ideal for those within commuting distance.
The predicted salary is between 28800 - 48000 £ per year.
Minerva provides a broad range of effective and reliable IT services to small and medium size businesses across all industry sectors. We are currently looking to fill the full-time position of Financial Software Application Consultant. The successful candidate will possess the attributes listed below and be proficient in standard IT systems such as the Microsoft Office 365 productivity suite.
Key attributes:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in financial management and ERP software, although additional training will be given
- Ability to work independently and as part of a team
- Strong organisational skills and attention to detail
Experience required (essential):
- Experience in basic bookkeeping and some financial software
- AA&T level 2 or 3
Typical responsibilities include, but are not limited to:
- Provide daily support services to customers using financial management and ERP software
- Troubleshoot and resolve software issues in a timely manner
- Assist customers with software configuration and customisation
- Conduct training sessions for customers on software usage
- Document and report on customer interactions and software issues
For the right candidate there is the opportunity to expand the role. Standard working hours are Monday to Friday, 08.30 to 17.00 excluding public holidays. Minerva offers a hybrid and flexible working pattern. We would suggest the candidate is within reasonable commutable reach of our Potters Bar offices.
If interested, please send your CV to John Chadwick, Founder and MD: john.chadwick@minervauk.com
Financial Software Application Consultant employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Software Application Consultant
✨Tip Number 1
Familiarise yourself with the specific financial management and ERP software that Minerva uses. Research common issues users face and think about how you would troubleshoot them. This will show your proactive approach during any discussions.
✨Tip Number 2
Brush up on your communication skills, as you'll need to explain complex software concepts to customers. Consider practising with friends or family to ensure you can convey information clearly and effectively.
✨Tip Number 3
Prepare examples from your past experience where you've successfully resolved software issues or provided training. Being able to share these stories will demonstrate your problem-solving abilities and customer service skills.
✨Tip Number 4
Network with professionals in the financial software industry. Join relevant online forums or LinkedIn groups to connect with others who might have insights into Minerva's work culture and expectations.
We think you need these skills to ace Financial Software Application Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in bookkeeping and financial software. Emphasise any relevant skills, such as proficiency in Microsoft Office 365 and ERP systems, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your analytical and problem-solving skills. Mention specific examples of how you've successfully supported customers or resolved software issues in the past.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your interpersonal abilities. This could include experiences where you conducted training sessions or collaborated with a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Attention to detail is crucial, so ensure that your documents are polished and professional.
How to prepare for a job interview at LinkedIn
✨Showcase Your Analytical Skills
As a Financial Software Application Consultant, strong analytical skills are crucial. Be prepared to discuss specific examples where you've successfully solved problems or improved processes using your analytical abilities.
✨Demonstrate Communication Prowess
Excellent communication is key in this role. Practice explaining complex financial concepts in simple terms, as you may need to train customers on software usage. Highlight any previous experience where you've effectively communicated with clients or team members.
✨Familiarise Yourself with ERP Software
While additional training will be provided, having a solid understanding of financial management and ERP software will set you apart. Research common software used in the industry and be ready to discuss your experience with similar tools.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you've had to troubleshoot software issues or assist customers, and be ready to explain your thought process and the outcomes.