At a Glance
- Tasks: Install and maintain cutting-edge AI-powered camera systems across the UK logistics sector.
- Company: Join a forward-thinking company focused on advanced technology and customer satisfaction.
- Benefits: Permanent position with competitive salary and benefits, plus opportunities for travel and growth.
- Other info: Dynamic role with regular travel and collaboration with innovative teams.
- Why this job: Be at the forefront of technology, making a real impact in operational safety and productivity.
- Qualifications: 2+ years in a technical role; passion for engineering and troubleshooting required.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for a hands-on Field Service Engineer to support the deployment, maintenance, and optimization of an advanced vision-based Real-Time Location System (RTLS) across customer sites throughout the UK logistics sector. This customer-facing role combines installation, commissioning, fault finding, and ongoing technical support for cutting-edge AI-powered camera systems designed to improve operational safety and productivity in industrial environments.
As a Field Service Engineer, you will work directly on customer sites, carrying out equipment installation, system configuration, diagnostics, preventative maintenance, and troubleshooting activities. You will act as a key technical contact for customers, ensuring systems operate reliably while delivering a high standard of service and support.
The role offers exposure to advanced technologies including computer vision, AI-driven tracking systems, industrial networking, and safety solutions. You will work closely with internal engineering, product, and commercial teams, providing valuable field feedback to support continuous product improvement. This is a varied and highly practical role involving regular UK travel, customer interaction, and opportunities for long-term technical development as the business continues to grow.
Key Responsibilities:- Install, configure, test, and commission RTLS hardware and software systems at customer locations.
- Carry out on-site fault finding, diagnostics, and repairs to ensure maximum system uptime.
- Provide first-line and second-line technical support to customers both remotely and on-site.
- Perform preventative maintenance, system health checks, and performance optimisation activities.
- Support customer training and handovers following installation and commissioning.
- Work closely with customers to resolve technical issues quickly and professionally.
- Assist with system upgrades, software updates, and configuration changes.
- Complete service reports, installation documentation, and technical records accurately.
- Support technical demonstrations and occasional trade show or customer event activities.
- Collaborate with engineering and product teams to escalate recurring issues and provide field feedback.
- Ensure all work is completed in line with health & safety and site compliance requirements.
- Travel regularly across the UK to support customer sites as required.
- 2+ years of experience in a Field Service Engineer, Service Technician, Installation Engineer, or similar technical role.
- Degree, HNC/HND, apprenticeship, or equivalent qualification in Engineering, Electronics, Electrical Engineering, Mechatronics, or a related discipline.
- Strong hands-on electrical, electronic, or electro-mechanical troubleshooting skills.
- Experience working with industrial systems, CCTV/camera systems, networking, automation, or related technologies would be advantageous.
- Interest in technologies such as computer vision, AI systems, RF technologies, and industrial safety applications.
- Ability to diagnose and resolve technical faults independently in customer-facing environments.
- Strong organisational and time-management skills with the ability to manage multiple service activities.
- Comfortable working independently and travelling regularly to customer sites.
- Excellent communication and customer service skills.
- Good working knowledge of IT systems and networking principles.
- Experience with Linux and Python would be beneficial but not essential.
- Full UK driving licence and willingness to travel extensively across the UK.
- Fluent in English, both written and spoken.
- A permanent, full-time employment contract
- A salary & benefits package commensurate with experience
Please send over your CV to tom.walker@vividresourcing.com or call me on +32 (0) 3 318 00 74. As always, we are open to recommendations, so please feel free to pass this on to other suitable candidates.
Field Service Engineer in England employer: LinkedIn
As a Field Service Engineer with us, you will join a dynamic and innovative team dedicated to advancing technology in the logistics sector. We pride ourselves on fostering a collaborative work culture that encourages professional growth through hands-on experience with cutting-edge AI systems and regular training opportunities. Our commitment to employee development, combined with a competitive salary and benefits package, makes us an exceptional employer for those seeking a meaningful career in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in England
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Practice your technical skills! Since this role involves hands-on work with advanced systems, brush up on your troubleshooting and installation techniques. You might even want to set up a mock system at home to demonstrate your skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the exciting world of Field Service Engineering.
We think you need these skills to ace Field Service Engineer in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background in engineering or technical roles aligns with our needs, so don’t be shy about showcasing your hands-on troubleshooting skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about working with cutting-edge AI technology and how your previous experiences have prepared you for this customer-facing role. We love seeing genuine enthusiasm!
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've diagnosed and resolved technical issues. We’re looking for candidates who can think on their feet and provide excellent support to customers, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll make sure your application gets into the right hands. Don’t miss out on this opportunity!
How to prepare for a job interview at LinkedIn
✨Know Your Tech
Make sure you brush up on the technologies mentioned in the job description, like AI systems and camera technology. Being able to discuss how these systems work and their applications will show your genuine interest and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've diagnosed and resolved technical issues, especially in customer-facing roles. This will demonstrate your hands-on troubleshooting skills and ability to think on your feet.
✨Communicate Clearly
Since this role involves a lot of customer interaction, practice explaining complex technical concepts in simple terms. Good communication can set you apart, so be ready to showcase your customer service skills during the interview.
✨Be Ready to Discuss Travel
As the job requires regular travel across the UK, be prepared to talk about your flexibility and willingness to travel. Highlight any previous experience you have with managing time effectively while on the road.
