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- Tasks: Drive online store performance and enhance customer journey through collaboration and optimisation.
- Company: Join a growing retail brand focused on e-commerce, innovation, and customer experience.
- Benefits: Enjoy flexible hybrid working, competitive salary, and clear career progression opportunities.
- Why this job: Shape the company's online growth in a supportive, collaborative culture with exciting challenges.
- Qualifications: Experience with e-commerce platforms, digital marketing, and strong analytical skills required.
- Other info: Ideal for those passionate about data-driven decision making and improving user experience.
The predicted salary is between 24000 - 42000 £ per year.
E-commerce SpecialistLocation: South Hams / HybridSalary: £30k DOEAbout the CompanyOur client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Specialist to help scale their digital performance.The RoleAs E-commerce Specialist, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy – collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns.This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.What You’ll Be DoingManage online merchandising, promotions, and product placement to maximise salesAnalyse website performance, user behaviour and sales data to drive improvements and conversionsMaintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaignsEnsure high standards in UX, navigation, and functionality across the online storeCollaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistencyRun A/B testing and CVR optimisation projects to boost engagement and conversionSupport and contribute to CRM, SEO, affiliate, and paid marketing campaignsEnsure the website reflects brand values and delivers consistent, high-quality messagingUse analytics tools to report on site performance, ROI, and customer behaviourStay up to date with e-commerce trends and recommend new tools or strategies for growthWhat We’re Looking ForYou’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience. You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.Essential Skills & ExperienceExperience working with e-commerce platforms – ideally ShopifyFamiliarity with email marketing tools like KlaviyoGood understanding of UX principles, conversion optimisation and website analyticsComfortable working cross-functionally and managing agency partnersStrong attention to detail and ability to deliver at paceBackground in digital marketing or tech is advantageousWhy You’ll Love This RoleA flexible, hybrid working setup based near TotnesThe opportunity to directly shape the company’s online growth and customer experienceA supportive team and a collaborative, open-minded cultureClear scope for career progression and skill developmentCompetitive salary, with room to flex for candidates bringing additional valueTo apply, send your CV to careers@tribuspeople.co.uk or reach out for a confidential chat.
Ecommerce Specialist employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Specialist
✨Tip Number 1
Familiarise yourself with the e-commerce platforms mentioned in the job description, particularly Shopify. Having hands-on experience or knowledge of this platform will give you a significant edge during discussions.
✨Tip Number 2
Stay updated on the latest e-commerce trends and tools. Being able to discuss recent innovations or strategies in your interview will demonstrate your passion and proactive approach to the role.
✨Tip Number 3
Prepare to showcase your analytical skills by discussing past experiences where you've used data to drive improvements. Be ready to explain how you’ve optimised conversion rates or enhanced user experience in previous roles.
✨Tip Number 4
Highlight your collaborative skills by preparing examples of how you've worked cross-functionally with different teams. This role requires strong teamwork, so demonstrating your ability to work well with others will be crucial.
We think you need these skills to ace Ecommerce Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, digital marketing, and any specific platforms like Shopify. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of customer experience. Mention specific achievements or projects that align with the responsibilities of the E-commerce Specialist role.
Showcase Analytical Skills: In your application, emphasise your experience with website analytics and data-driven decision making. Provide examples of how you've used data to improve performance or conversion rates in previous roles.
Highlight Collaboration Experience: Since the role involves working cross-functionally, mention any past experiences where you collaborated with different teams, such as marketing, design, or fulfilment, to achieve common goals.
How to prepare for a job interview at LinkedIn
✨Showcase Your E-commerce Knowledge
Make sure to brush up on the latest e-commerce trends and tools, especially those relevant to the role like Shopify and Klaviyo. Demonstrating your understanding of these platforms will show that you're not just familiar with the industry but also ready to hit the ground running.
✨Prepare for Data-Driven Discussions
Since the role involves analysing website performance and user behaviour, be prepared to discuss how you've used data in past roles to drive improvements. Bring examples of A/B testing or conversion rate optimisation projects you've worked on to illustrate your experience.
✨Emphasise Collaboration Skills
This position requires working closely with various teams, so highlight your experience in cross-functional collaboration. Share specific instances where you successfully partnered with marketing, design, or fulfilment teams to achieve a common goal.
✨Demonstrate Your Passion for Customer Experience
The company values customer experience highly, so convey your enthusiasm for creating engaging online journeys. Discuss any initiatives you've led or contributed to that improved user experience and how you measure success in this area.
