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- Tasks: Coach service leads on digital transformation and user-centered design practices.
- Company: Join a boutique consultancy focused on local government innovation and digital change.
- Benefits: Enjoy hybrid work, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a high-impact programme that transforms public services for residents.
- Qualifications: 5-10 years in service design or digital transformation, with strong coaching skills.
- Other info: Start in September 2025, with potential for extension or permanent role.
The predicted salary is between 42000 - 60000 £ per year.
A boutique management consultancy specialising in local government innovation and digital transformation is seeking an experienced Senior Consultant with a strong background in service design, organisational change and technology-enabled transformation. This role will support a high-impact capability-building programme within a local authority, with a focus on embedding digital tools and data-driven approaches into service delivery.You will work closely with senior service leads across Local Authority Transformation, helping them adopt user-centered design practices alongside digital and data capabilities. You will coach teams on integrating service design with agile delivery, low-code platforms, and data visualisation tools, enabling sustainable transformation and improved outcomes for residents.Key Responsibilities:Provide hands-on coaching to service leads on applying service design and digital transformation toolsDesign and deliver training sessions that integrate user-centered design with digital workflows, agile methods and data literacySupport service leaders to embed digital thinking into service redesign and organisational reformCollaborate with transformation teams, IT, data and digital leads to align efforts across the councilChampion resident-centered, tech-enabled approaches that support strategic priorities and measurable impactRequirements:5–10 years of experience in service design, digital transformation or public sector innovationProven ability to coach and mentor non-specialist teams in design-led and tech-enabled approachesExperience working with or within local authorities or the wider public sectorFamiliarity with digital tools such as Miro, Power BI, low-code platforms (e.g. Power Apps), or agile delivery frameworksStrong facilitation, communication and stakeholder engagement skillsAbility to work in complex environments and support change from withinDetails:Start date: September 2025Duration: 3 months, with possibility for extension or permanentDay rate: Up to £350 PAYE depending on experienceLocation: Hybrid – 2 days per week in London office with occasional site visits
Digital Transformation Consultant - Public Sector employer: LinkedIn
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StudySmarter Expert Advice 🤫
We think this is how you could land Digital Transformation Consultant - Public Sector
✨Tip Number 1
Network with professionals in the public sector and digital transformation fields. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and learn about the latest trends in service design and technology-enabled transformation.
✨Tip Number 2
Showcase your experience by sharing case studies or examples of successful projects you've led in service design or digital transformation. This can be done through LinkedIn posts or during networking events, demonstrating your expertise and thought leadership in the field.
✨Tip Number 3
Familiarise yourself with the specific digital tools mentioned in the job description, such as Miro and Power BI. Consider taking online courses or certifications to enhance your skills, which will not only boost your confidence but also make you a more attractive candidate.
✨Tip Number 4
Prepare for interviews by practising how to articulate your coaching and mentoring experiences. Be ready to discuss how you've successfully guided teams in adopting user-centered design practices and integrating digital tools into their workflows.
We think you need these skills to ace Digital Transformation Consultant - Public Sector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service design, digital transformation, and public sector innovation. Use specific examples that demonstrate your ability to coach teams and implement user-centered design practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation in the public sector. Mention how your background aligns with the role's responsibilities, particularly in coaching and facilitating change within local authorities.
Showcase Relevant Skills: Emphasise your familiarity with digital tools like Miro, Power BI, and low-code platforms. Highlight your strong facilitation and communication skills, as these are crucial for engaging stakeholders and leading training sessions.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this consultancy role.
How to prepare for a job interview at LinkedIn
✨Showcase Your Experience
Be prepared to discuss your previous roles in service design and digital transformation. Highlight specific projects where you successfully implemented user-centered design practices and how they benefited the organisation.
✨Demonstrate Coaching Skills
Since the role involves coaching non-specialist teams, think of examples where you've mentored others. Share how you approached these situations and the outcomes that resulted from your guidance.
✨Familiarity with Digital Tools
Brush up on the digital tools mentioned in the job description, such as Miro and Power BI. Be ready to discuss how you've used these tools in past projects and how they can enhance service delivery.
✨Engage with Stakeholders
Prepare to talk about your experience in stakeholder engagement. Discuss how you've collaborated with various teams, particularly in complex environments, to drive change and achieve strategic goals.