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- Tasks: Join our team as a Technical Operations Specialist, providing first-line support in a dynamic Data Centre.
- Company: Fujitsu is a leading tech company committed to inclusivity and social impact.
- Benefits: Enjoy a flexible 24/7 shift pattern, competitive pay, and a supportive work environment.
- Why this job: Make a real impact while collaborating with passionate teams in a diverse workplace.
- Qualifications: Good communication skills and knowledge of Data Centre infrastructure are essential.
- Other info: We are a Disability Confident Employer and promote diversity in all forms.
The predicted salary is between 28800 - 43200 £ per year.
Location: Grays SDC01 Data Centre
Are you keen on providing excellent customer service and working with multiple teams to help find solutions to problems? Can you deliver service excellence to our customers within a defined framework? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people like yourself? This is your world and your opportunity to transform it for the better.
Your role:
We are looking for a Technical Operations Specialist to join our operations team on a 24x7/365 shift pattern working 12hr rotational shifts based in our strategic Data Centre in Grays, Thurrock. Your primary role will involve providing first line Data Centre support for a range of internal, private and public sector customers to help ensure services remain operational and that incidents are managed promptly within a defined process. You will deal directly with customers and work closely with other Data Centre teams and Fujitsu Business units to pro-actively safeguard customer services, maintain Data Centre installation standards, and the upkeep of configuration management toolsets.
Your experience:
- Good communication skills and the ability to communicate effectively through online toolsets
- Knowledge of Data Centre Infrastructure
- Experience within a process driven environment
- Have an eye for continuous improvement to help enhance Fujitsu’s Data Centre offering
- Pro-active in your approach to work
Recruitment process:
The recruitment process consists of one stage of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.
Achieve together:
We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.
Data Centre Operations employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Operations
✨Tip Number 1
Familiarise yourself with the specific technologies and tools used in Data Centre operations. Understanding the infrastructure and common issues can help you speak confidently about your ability to support customers effectively.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved issues in previous roles. This will demonstrate your proactive approach and ability to work collaboratively with teams.
✨Tip Number 3
Research Fujitsu's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart as a candidate who fits well within their culture.
✨Tip Number 4
Prepare questions that show your interest in continuous improvement within the Data Centre environment. This could include asking about current initiatives or challenges they face, which demonstrates your eagerness to contribute positively.
We think you need these skills to ace Data Centre Operations
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Technical Operations Specialist position. Highlight key skills such as communication, Data Centre infrastructure knowledge, and a proactive approach in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise your background in customer service, process-driven environments, and any continuous improvement initiatives you've been part of.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed incidents or improved processes in previous roles, demonstrating your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role in a technical environment.
How to prepare for a job interview at LinkedIn
✨Showcase Your Communication Skills
Since the role involves dealing directly with customers and collaborating with various teams, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Understand Data Centre Infrastructure
Familiarise yourself with the basics of Data Centre operations and infrastructure. Be ready to discuss any relevant experience you have and how it relates to the role. This will show your genuine interest and understanding of the field.
✨Emphasise Your Problem-Solving Abilities
The job requires finding solutions to problems quickly. Think of specific instances where you've successfully resolved issues in a process-driven environment. Highlight your proactive approach and ability to think on your feet.
✨Demonstrate a Continuous Improvement Mindset
The company values continuous improvement, so be prepared to discuss how you've contributed to enhancing processes or services in previous roles. Share ideas on how you could bring this mindset to the Data Centre operations team.
