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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling industry.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a passionate team and make a difference in cycling safety.
- Qualifications: Experience in bicycle mechanics and excellent communication skills required.
- Other info: Flexible hours and opportunities for growth in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information:
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Cycle Technician employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. Staying updated will not only boost your confidence during interviews but also show that you're passionate about the role.
✨Tip Number 2
Practice your customer service skills by engaging with fellow cyclists or at local bike shops. Being able to communicate effectively and provide helpful advice will set you apart from other candidates.
✨Tip Number 3
Network within the cycling community, whether through local events or online forums. Building connections can lead to valuable insights and potential referrals for job opportunities.
✨Tip Number 4
Prepare for practical assessments by honing your bicycle repair skills. Consider volunteering at community bike workshops to gain hands-on experience and demonstrate your commitment to the craft.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in bicycle mechanics and any previous experience as a bicycle mechanic. Include specific examples of repairs you've performed and customer service experiences that demonstrate your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your commitment to quality workmanship. Mention your knowledge of various bicycle brands and models, and how you can contribute to the team at Evans Cycles.
Showcase Relevant Skills: In your application, emphasise your attention to detail, ability to diagnose mechanical issues, and experience with safety inspections. These skills are crucial for the Cycle Technician role and will set you apart from other candidates.
Prepare for Potential Questions: Think about common interview questions related to bicycle repairs and customer service. Be ready to discuss your approach to troubleshooting mechanical issues and how you would handle customer consultations effectively.
How to prepare for a job interview at LinkedIn
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of specific repairs you've completed, and if possible, demonstrate your skills during the interview. This will show that you have the practical knowledge needed for the role.
✨Customer Service Focus
Since customer service is a key part of the job, think of examples where you've provided excellent service in the past. Be ready to explain how you would interact with customers, assess their needs, and provide recommendations.
✨Knowledge of Bicycle Brands
Familiarise yourself with various bicycle brands and models, as well as their components. Being able to discuss different types of bicycles and their specific maintenance needs will impress the interviewers and show your passion for cycling.
✨Demonstrate Attention to Detail
Highlight your commitment to quality workmanship by discussing how you ensure that repairs meet high standards. You might want to share any experiences where your attention to detail made a significant difference in the outcome of a repair or service.
