CRM Manager

Are you a strategic and hands-on CRM Campaign Manager with expertise in Microsoft Dynamics 365? We’re hiring on behalf of a leading professional services firm in Guildford, looking for someone to take full ownership of their CRM-led campaign activity and customer journeys.This is a great opportunity to join a digitally progressive environment where CRM is seen as a key lever for growth.Salary up to £65,000 + Benefits – 4 days per week on-site in Guildford💼 What You’ll Be DoingPlan, build, and execute marketing campaigns using Dynamics 365 Marketing.Create segmented customer journeys and trigger-based automation workflows.Own campaign analytics and drive continuous improvements using performance data.Collaborate cross-functionally with stakeholders in sales, digital, and IT.Ensure CRM data integrity and campaign reporting accuracy.✅ What We’re Looking ForProven experience in CRM campaign management using Microsoft Dynamics 365.Strong understanding of lead nurturing, segmentation, and lifecycle automation.A collaborative mindset with the ability to thrive in an office-based team (minimum 4 days a week).Experience or familiarity with Power Automate is a strong advantage – the team is exploring how it can be leveraged to scale CRM automation and integrations.Bonus points for knowledge of Power BI and data-driven campaign optimisation.🌟 Why Join?High-ownership role in a well-resourced and digitally ambitious business.Room to grow and shape CRM best practices from the ground up.Friendly, professional culture with great visibility and autonomy.Ready to step into a CRM leadership role and drive real impact? Apply now or message us to learn more.