Contact Center Agent

Contact Center Agent

Full-Time 19800 - 46200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers to assist in moving big items and close sales deals.
  • Company: Join the UK's only carbon-neutral delivery and removals company, revolutionising logistics since 2009.
  • Benefits: Enjoy a competitive salary, health benefits, gym access, and daily free breakfast.
  • Why this job: Be part of a fast-growing, innovative team making a positive impact on the environment.
  • Qualifications: Proven sales experience and a passion for customer service are essential.
  • Other info: Work onsite with flexible hours and enjoy social activities and performance awards.

The predicted salary is between 19800 - 46200 £ per year.

Sales Executive – Logistics Tech Startup, Permanent, West London, £33,000Are you passionate about sales? If you\’re ready to take your skills to the next level and earn great rewards, we want you to join the UK’s most sustainable delivery and removals company!Since their inception in 2009, this company has been revolutionising the logistics industry, creating a technology platform that’s transforming how people move. They’ve helped over 8 million customers across Europe, saving millions of miles driven and reducing carbon emissions, all the while being the UK\’s only carbon-neutral removals and delivery company. They’re growing fast and are looking for driven individuals like you to be a part of their journey.For this inbound call centre role you’ll engage with customers, helping them move big items or full house moves. You\’ll use your sales expertise to build relationships, close deals, and hit targets—all while offering a market-leading service that people love.The role will be onsite, and the team works between 8am to 7pm on an alternating rota of 8am-5pm, 9am-6pm and 10am – 7pm.What we’re looking for:Proven sales experience and the ability to close dealsResilient, positive attitude with a passion for customer serviceFast-paced, target-driven mindsetPerks include:Competitive salary + performance-based incentives25 days holiday + public holidaysHealth benefits, gym access, and family leaveIn-house barista and free breakfast dailySocial activities, performance awards, and much more!If you\’re ready to help or client move \’miles better\’ and grow your career with a forward-thinking, innovative company, apply now.Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

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Contact Detail:

LinkedIn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contact Center Agent

✨Tip Number 1

Familiarise yourself with the logistics industry and the company's unique selling points. Understanding their carbon-neutral approach and how they revolutionise delivery can help you engage more effectively during interviews.

✨Tip Number 2

Prepare to showcase your sales achievements in a conversational manner. Think of specific examples where you've closed deals or exceeded targets, as this will demonstrate your capability and passion for sales.

✨Tip Number 3

Practice your customer service skills by role-playing common scenarios you might encounter in the call centre. This will help you articulate how you would handle various customer interactions and show your commitment to providing excellent service.

✨Tip Number 4

Network with current employees or others in the logistics field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Contact Center Agent

Proven Sales Experience
Customer Relationship Management
Closing Skills
Resilience
Positive Attitude
Target-Driven Mindset
Effective Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Team Collaboration
Negotiation Skills
Active Listening
Sales Strategy Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. Use specific examples that demonstrate your ability to close deals and meet targets, as these are key aspects of the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you are interested in working for a sustainable logistics company and how your values align with theirs.

Highlight Relevant Skills: In your application, emphasise skills such as resilience, a positive attitude, and a fast-paced mindset. These traits are essential for succeeding in a target-driven environment like this one.

Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting your application through a particular platform or including certain documents. Attention to detail is crucial!

How to prepare for a job interview at LinkedIn

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences in detail. Highlight specific examples where you successfully closed deals and met targets, as this role heavily relies on proven sales expertise.

✨Demonstrate Customer Service Passion

Since the company values customer service, be ready to share instances where you went above and beyond for a customer. This will show your resilience and positive attitude, which are crucial for this position.

✨Understand the Company’s Mission

Familiarise yourself with the company's commitment to sustainability and their innovative logistics solutions. Being able to articulate how you align with their mission can set you apart from other candidates.

✨Prepare for Role-Specific Scenarios

Think about potential scenarios you might encounter in an inbound call centre role. Practising responses to common customer queries or objections will help you feel more confident during the interview.

Contact Center Agent
LinkedIn
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