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- Tasks: Promote and support sleep diagnostic equipment while providing training to healthcare staff.
- Company: Join S-Med Ltd, a leader in sleep diagnostic solutions in the UK market.
- Benefits: Enjoy reimbursed travel expenses and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in healthcare with innovative technology.
- Qualifications: 3+ years in clinical settings; experience with medical devices is a plus.
- Other info: Willingness to travel 40-70% of the time is required.
The predicted salary is between 36000 - 60000 £ per year.
S-Med Ltd are looking for a Clinical Application, Sales and Support Specialist to join our team to promote, sell and support our equipment sales and clinical services within the UK market.The products include the full range of Sleep Diagnostic Equipment sold by S-Med including the complete range of products manufactured by SOMNOmedics in Germany.Details:1) Job entails from time to time that the Clinical Application, Sales and Support Specialist will spend time away from home. This will be to provide training to overnight staff in sleep labs where we have supplied equipment, to attend congresses and meetings, to attend training courses at the factory or other venues as may be scheduled by the factories.2) All expenses for these trips will be reimbursed by the company, including mileage for the use of your own vehicle, rail or air travel, hotel and meals while away from home.Key Responsibilities:Clinical Application & TrainingProvide pre- and post-sales clinical training and product demonstrations to clinicians and hospital staff.Customise clinical application workflows to meet the specific needs of healthcare facilities.Support product evaluations, installations, and go-lives at customer sites.Act as a subject matter expert on clinical functionality and best practices.Sales SupportAssist the sales team with product positioning, value proposition delivery, and technical presentations.Contacting potential new customers to promote our products and demonstrating equipment to potential customers with the aim of selling to themParticipate in sales meetings, trade shows, and workshops to support business development.· Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to themHelp identify customer needs and provide feedback for solution customisation.· Being available to assist customers with training or questions relating to the equipment they are currently usingCollaborate with marketing and R&D to tailor messaging and materials for clinical audiences.Customer Support & Relationship ManagementServe as a key contact for ongoing clinical support and troubleshooting.Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly.Develop and maintain strong relationships with key stakeholders in hospitals and clinics.Gather user feedback and clinical data to assist with continuous product improvement.Qualifications:3+ years of clinical experience in a hospital or healthcare settingExperience with medical devices, diagnostic systems, or clinical softwareStrong communication, presentation, and interpersonal skillsAbility to travel up to 40–70% (depending on territory)Sales experience is a strong asset, but not mandatory Skills & Competencies:Clinical expertise with ability to translate complex technology into practical usageConfidence in public speaking and customer engagementTeam-oriented with a proactive, self-starter mindsetStrong problem-solving and analytical thinkingTech-savvy with knowledge of hardware, software Installation and maintaining network equipment infrastructurePreferred:Prior experience in a customer/patient-facing or field application specialist roleCertification in clinical informatics or product-specific trainingMidlands based
Clinical Application, Sales and Support Specialist employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Application, Sales and Support Specialist
✨Tip Number 1
Familiarise yourself with the full range of Sleep Diagnostic Equipment, especially those manufactured by SOMNOmedics. Understanding the products inside and out will not only boost your confidence during interviews but also help you engage effectively with potential customers.
✨Tip Number 2
Network with professionals in the healthcare and medical device sectors. Attend relevant conferences or workshops to meet people who can provide insights into the industry and potentially refer you to opportunities at S-Med Ltd.
✨Tip Number 3
Prepare to demonstrate your clinical expertise by sharing specific examples from your past experiences. Highlight situations where you've successfully trained staff or resolved technical issues, as this will showcase your problem-solving skills and ability to support customers.
✨Tip Number 4
Showcase your communication and presentation skills by practicing how you would explain complex medical technology to a non-technical audience. This is crucial for the role, as you'll need to convey information clearly to clinicians and hospital staff.
We think you need these skills to ace Clinical Application, Sales and Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clinical experience, especially in a hospital or healthcare setting. Emphasise any experience with medical devices or diagnostic systems, as well as your communication and presentation skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Clinical Application, Sales and Support Specialist role. Mention specific experiences that demonstrate your ability to provide training and support, and how you can contribute to S-Med's success.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully addressed customer concerns or technical issues in the past. This will demonstrate your ability to ensure customer satisfaction and support.
Highlight Your Teamwork and Proactivity: Mention instances where you've worked collaboratively with sales teams or other departments. Show that you have a proactive mindset and are willing to engage with customers and stakeholders to meet their needs.
How to prepare for a job interview at LinkedIn
✨Showcase Your Clinical Expertise
Make sure to highlight your clinical experience during the interview. Discuss specific scenarios where you've successfully trained staff or implemented new equipment in a healthcare setting, as this will demonstrate your ability to fulfil the role's requirements.
✨Prepare for Technical Questions
Since the position involves medical devices and diagnostic systems, be ready to answer technical questions about these products. Brush up on the latest technologies and be prepared to explain how you would support and train others on their use.
✨Demonstrate Strong Communication Skills
As this role requires interaction with clinicians and hospital staff, practice articulating complex information clearly and concisely. You might even want to prepare a mock presentation to showcase your public speaking skills.
✨Emphasise Your Problem-Solving Abilities
Be prepared to discuss past experiences where you've encountered challenges in a clinical environment and how you resolved them. This will show your analytical thinking and proactive mindset, which are crucial for this role.