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For Companies At a Glance
- Tasks: Monitor CCTV feeds, respond to alarms, and handle client calls in a fast-paced environment.
- Company: Join a multi-award-winning leader in remote security and alarm monitoring.
- Benefits: Enjoy full SIA training, enhanced holiday pay, and health plan perks.
- Why this job: Be part of a trusted team making a real impact on public safety.
- Qualifications: Attention to detail, problem-solving skills, and customer service experience preferred.
- Other info: Shifts are 4 nights on, 4 nights off, with a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Join a multi-award-winning industry leader in remote security and alarm monitoring. We’re looking for a detail-oriented, calm-under-pressure professional to join our 24/7 operations centre.Shifts: 4 Nights On / 4 Nights Off | 12-hour shifts | 20:00–08:00What You’ll Be DoingMonitoring live CCTV feeds for suspicious or criminal activityResponding to incoming alarms and escalating incidents as neededHandling inbound and outbound calls to clients, emergency services, and security teamsAccurately recording incident details and preparing concise reportsMaintaining high levels of situational awareness and professionalismWhat We’re Looking ForExcellent attention to detail and problem-solving skillsConfident and professional telephone mannerExperience in call handling or customer service preferredAbility to multitask and remain calm under pressureA strong team player with a customer-first attitude5 years’ verifiable employment references (essential)What’s in It for YouFull SIA training provided – kick-start or grow your career in securityEnhanced public holiday pay:Double pay on bank holidaysTriple pay on Christmas Day, Boxing Day and New Year’s Day£50 birthday bonusAnnual loyalty bonuses for your first 5 yearsPerformance reward: £35 per verified incident that leads to arrestMedicash health plan covering dental, optical, physiotherapy and virtual GP accessAccess to retail, cinema and gym discountsMonthly recognition events and a supportive team cultureReady to play a key role in public safety and crime prevention?Apply now to become part of a trusted, high-performing security team.
CCTV & Alarm Monitoring Operator employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV & Alarm Monitoring Operator
✨Tip Number 1
Familiarise yourself with the latest CCTV technology and alarm systems. Understanding how these systems work will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in high-pressure scenarios. Role-playing potential situations you might encounter can help you articulate your responses clearly and calmly, which is crucial for this position.
✨Tip Number 3
Network with professionals in the security industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within companies like ours.
✨Tip Number 4
Prepare for situational questions during the interview. Think of examples from your past experiences where you demonstrated attention to detail, problem-solving, and teamwork, as these are key qualities we look for in a candidate.
We think you need these skills to ace CCTV & Alarm Monitoring Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CCTV & Alarm Monitoring Operator. Familiarise yourself with the skills required, such as attention to detail and problem-solving abilities.
Tailor Your CV: Highlight relevant experience in your CV, especially any roles involving call handling or customer service. Emphasise your ability to multitask and remain calm under pressure, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for security and public safety. Mention specific examples from your past experiences that demonstrate your suitability for the role and your commitment to maintaining professionalism.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at LinkedIn
✨Showcase Your Attention to Detail
As a CCTV & Alarm Monitoring Operator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your keen eye for detail helped prevent an incident or solve a problem.
✨Demonstrate Calmness Under Pressure
This role requires you to remain calm during high-pressure situations. Think of scenarios where you successfully managed stress and how you handled them. Sharing these stories will show your potential employer that you can thrive in their fast-paced environment.
✨Prepare for Call Handling Scenarios
Since the job involves handling inbound and outbound calls, practice common call scenarios. Be ready to demonstrate your professional telephone manner and how you would respond to various situations, including emergencies.
✨Highlight Teamwork and Customer Service Skills
Being a strong team player with a customer-first attitude is essential. Prepare to discuss how you've worked effectively within a team and provided excellent customer service in previous roles, as this will resonate well with the interviewers.