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- Tasks: Support GP Practices and Primary Care Hubs with patient navigation and reception duties.
- Company: Join a dynamic agency providing essential healthcare support in Sefton and Liverpool.
- Benefits: Enjoy flexible shifts, a £150 welcome bonus, and free training opportunities.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a supportive environment.
- Qualifications: Must have primary care experience and EMIS proficiency; previous receptionist or care navigator roles preferred.
- Other info: Immediate start available; work Monday to Friday between 08:00 – 18:30.
Care Navigator – Clinical Services & Urgent CareLocation: YorkSalary: £25,065 – £26,734 (Full-Time Equivalent)Contract Type: Permanent – with opportunity for overtime with Bank ShiftsHours: Full Time / Part Time / FlexibleSystem: SystmOneAbout the RoleWe are seeking motivated and organised Care Navigator to support our clients Clinical Services and Urgent Care teams. This role is central to ensuring patients receive high-quality care and a seamless experience. You will provide a wide range of administrative support and act as a key point of contact for both patients and healthcare professionals.This post is non-patient facing.Key ResponsibilitiesDeliver high-quality administrative support, including appointment booking and referral processingUse SystmOne to manage patient data accurately and confidentiallyRespond to patient and professional enquiries in a professional and compassionate mannerSupport the coordination of care across services and follow up on patient needsWork flexibly across teams to support service deliveryWhat We’re Looking ForEssential:Level 2 English and Maths (or equivalent experience)Excellent attention to detail and accuracyStrong organisational and administrative skillsExcellent verbal and written communicationConfident using Microsoft Office applicationsAbility to work independently and as part of a teamExperience in the NHS or general practiceFamiliarity with SystmOne and referral systems such as GatewayApply now to help shape the future of community healthcare.To enquire about this role, email Eleanor on eleanor.binns@servicecare.org.uk or call on 01772 208963
Care Navigator employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator
✨Tip Number 1
Familiarise yourself with the EMIS system before applying. Since EMIS experience is essential for this role, having a solid understanding of how it works will give you an edge over other candidates.
✨Tip Number 2
Network with professionals in the primary care sector. Reach out to current or former Care Navigators and Receptionists to gain insights about their experiences and any tips they might have for succeeding in this role.
✨Tip Number 3
Prepare for potential interview questions related to patient navigation and front desk duties. Think about specific scenarios you've encountered in your previous roles and how you handled them, as this will demonstrate your expertise.
✨Tip Number 4
Showcase your flexibility and adaptability during the application process. Since this role involves agency work, emphasising your ability to adjust to different environments and teams can make you a more attractive candidate.
We think you need these skills to ace Care Navigator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous experience as a Receptionist or Care Navigator, particularly within GP practices or health centres. Use specific examples to demonstrate your skills in patient navigation and front desk duties.
Showcase EMIS Proficiency: Since EMIS experience is essential for this role, clearly outline your familiarity with the system. Mention any specific tasks you have performed using EMIS to show that you meet this requirement.
Tailor Your CV: Customise your CV to align with the job description. Focus on your primary care experience and any relevant training or certifications that would make you a strong candidate for the Care Navigator position.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about working in primary care. Highlight your flexibility and willingness to work agency shifts, as well as your commitment to providing excellent patient care.
How to prepare for a job interview at LinkedIn
✨Showcase Your Primary Care Experience
Make sure to highlight your previous roles in primary care during the interview. Discuss specific situations where you successfully navigated patient needs or supported healthcare professionals, as this will demonstrate your suitability for the Care Navigator position.
✨Familiarise Yourself with EMIS
Since EMIS experience is essential for this role, be prepared to discuss your proficiency with the system. If possible, brush up on any recent updates or features of EMIS that could be relevant to the job, as this will show your commitment and readiness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a healthcare setting. Think of examples where you had to manage difficult situations or provide exceptional patient care, and be ready to explain your thought process and actions taken.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role or the organisation. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.