At a Glance
- Tasks: Provide top-notch maintenance and support for materials handling equipment across the UK.
- Company: Join a dynamic team at a leading engineering company with a focus on customer satisfaction.
- Benefits: Competitive salary, overtime opportunities, contributory pension scheme, and professional development.
- Other info: Enjoy a role with travel opportunities and excellent career growth potential.
- Why this job: Be part of a fast-paced environment where your skills make a real difference to customers.
- Qualifications: Experience in mechanical, hydraulic, or electrical engineering; customer-facing skills are a must.
The predicted salary is between 30000 - 40000 € per year.
We are seeking highly motivated, skilled and experienced individuals to join our UK Corporate Account Field Service Team and work in a fast-paced, dynamic environment, to support our ever expanding business. This role will help to deliver the highest possible level of maintenance, service, engineering support and customer care. We are looking to hire engineers located in the south of England for regional based roles.
Responsibilities & Duties:
- Carry out scheduled Preventative maintenance and servicing of materials handling equipment
- Fault diagnosis & repair of materials handling equipment
- Liaising with Combilift support functions, with regards to issues identified in the field
- Accurately complete service reports & job sheets via Combilift support systems
- Ensure accurate identification & timely ordering of parts via Combilift support systems
- Return of parts where appropriate through Combilift processes and procedures
- Carry out all repair and service work in line with relevant Service Level Agreements and Combilift standards ensuring the highest possible level of customer satisfaction
- Ensuring customer relationships are maintained through high standards of customer service, communication and personal presentation
- Travel as necessary
- Overtime where required
- Ensure all company and customer health and safety procedures are adhered to
- Ensure company vehicle is maintained and well presented at all times
- Van stock levels to be managed accurately
- Act as a Company Ambassador at all times ensuring the highest standards of presentation are met
- To visit the Combilift factory/HQ as required
Working Hours: 40 hours per week
Salary: Highly competitive compensation package in line with market, experience and skill set. Overtime opportunities. Contributory UK pension scheme.
Person Specification:
We are looking for electrical, hydraulic & mechanically biased engineers from all types of maintenance/service background specifically forklift, mobile plant, general automotive technicians, HGV, agricultural or ex forces military vehicle engineers. The ideal candidate will hold a clean driving license. They will also have experience of working in a customer facing environment and be used to working unsupervised.
Qualifications / Skills:
- Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
- Knowledge of Combilift products is an advantage but not essential. Product training will be given.
- Good communication skills are essential.
- Ability to work both, as an individual and as part of a team is essential.
- Must be a quick learner and have a willingness to learn new skills.
- Must be willing to work additional hours to complete job.
- Occasional overnight stays are required.
- Must be able to work well under pressure.
- IT Skills are required.
- Ability to do light welding is an advantage, but not necessary.
Field Services Engineer in Cambridge employer: LinkedIn
Join our dynamic team as a Field Services Engineer in the south of England, where you'll enjoy a supportive work culture that prioritises employee growth and development. We offer a highly competitive compensation package, opportunities for overtime, and a contributory UK pension scheme, all while ensuring you have the tools and training needed to excel in your role. With a focus on customer satisfaction and high standards of service, you'll be part of a company that values your contributions and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with materials handling equipment. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with electrical, hydraulic, or mechanical systems, make sure to highlight that in conversations. Bring up specific projects or challenges you've tackled to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities. It shows initiative and can set you apart.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Field Services Engineer in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience in maintenance and customer service, and don’t forget to mention any specific skills like electrical or hydraulic knowledge that match what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to see your personality!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your application reflects that. Use clear language and structure your documents well. This will show us that you can communicate effectively with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at LinkedIn
✨Know Your Stuff
Make sure you brush up on your mechanical, hydraulic, and electrical knowledge. Familiarise yourself with materials handling equipment and be ready to discuss your past experiences in maintenance or service roles. This will show that you're not just a good fit for the role but also genuinely interested in the work.
✨Customer Service is Key
Since this role involves a lot of customer interaction, think of examples where you've provided excellent customer service. Be prepared to share how you handled difficult situations or maintained relationships with clients. This will demonstrate your ability to represent the company well.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific instances where you've diagnosed and repaired equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and technical skills effectively.
✨Be Ready to Talk Logistics
Since travel and managing van stock levels are part of the job, think about how you’ve handled similar responsibilities in the past. Discuss your organisational skills and how you ensure everything runs smoothly, even when working unsupervised. This will highlight your readiness for the role.
