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- Tasks: Help businesses book travel arrangements and provide top-notch customer service.
- Company: Join a well-established Travel Management company with a strong reputation.
- Benefits: Enjoy remote work, a competitive salary, quarterly bonuses, and additional perks.
- Why this job: Be part of a growing team, work with diverse clients, and enhance your travel expertise.
- Qualifications: Experience with Galileo and a passion for customer service are essential.
- Other info: This role is fully home-based but candidates must be located in Scotland.
The predicted salary is between 24000 - 32000 £ per year.
Business Travel Consultant – Out of Hours required for this Global TMC. Seeking an experienced Travel professional from a corporate Travel management company or business travel background with GDS skills in either Sabre, Galileo or Amadeus. This is a homebased role working a rotating OOH shift pattern to include evenings and weekends, salary DOE but around £35/37k mark. Business Travel Consultants, DutiesDealing with a Out of hours calls, booking complex worldwide travel arrangements including flights, hotels, car hire, rail as a BTC using SabreChanging and amending trips, issuing and reissuing tickets, and problem solvingBusiness Travel Consultants – Skills Required Business Travel experience is essential as you will be dealing with out of hours and sometimes emergency enquiries.Strong knowledge of a GDS Sabre preferred but Galileo or Amadeus will be considered for an experienced BTCTicketing and reissuing experienceExceptional serviceAdditional Info – Shifts are a 12 week rotating combination of the following:Splits shift: 06.00 and 18.00 starts for 3.5 or 4.5 hoursLate shift: 17.00 starts for 7 hoursWeekends: 07.00, 08.00 or 12.00, 13.00 starts for 10 hoursNo Through nights!Weekends & Bank holidays – 2 full weekends off every 12 weeks with an additional 4 single weekend days . Bank holidays as per your working rota25 days holiday plus bank holidaysAbility to buy and sell holidays up to 5 extra days Excellent benefits to include , private healthcare, pension, life assurance , eyecare vouchers and personal accident coverInterested? Then please send your updated cv to rachel@candm.co.uk, call Rachel on 01612384491
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the Galileo system if you haven't already. Since this role specifically requires experience with this GDS, having a solid understanding of its functionalities will give you an edge during the interview process.
✨Tip Number 2
Brush up on your knowledge of international flight routes and fares. Being able to demonstrate your expertise in booking point-to-point and multi-sector flights will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. This role emphasises providing the highest level of service, so be ready to share specific examples of how you've successfully handled client needs in the past.
✨Tip Number 4
Research the company and its corporate accounts. Understanding their clientele and the sectors they operate in will help you tailor your responses and show genuine interest during the interview.
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Business Travel Consultant, especially your familiarity with Galileo. Include specific examples of how you've successfully managed corporate accounts and booked worldwide travel arrangements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your ability to handle changes and cancellations effectively. Mention your knowledge of flights, fares, and ticketing functions to demonstrate your expertise.
Highlight Relevant Experience: In your application, emphasise any previous roles where you worked with a GDS like Galileo. Detail your experience in booking flights, hotels, and other travel arrangements, as well as any relevant achievements or metrics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at LinkedIn
✨Showcase Your GDS Experience
Make sure to highlight your experience with Galileo during the interview. Be prepared to discuss specific scenarios where you successfully used the system to book complex travel arrangements.
✨Demonstrate Customer Focus
Since this role is heavily customer-oriented, share examples of how you've provided excellent service in previous positions. Discuss any challenges you faced and how you resolved them to ensure client satisfaction.
✨Know Your Travel Regulations
Brush up on current travel regulations and visa requirements for various destinations. Being knowledgeable about these topics will show that you are proactive and well-prepared for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to deal with changes or cancellations and how you managed those effectively.
