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- Tasks: Lead strategic operations and manage partnerships to drive growth in digital apprenticeships.
- Company: Join a leading Ofqual-recognised Awarding Body with a strong track record of expansion.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Other info: This is a full-time position with a focus on operational excellence and service quality.
- Why this job: Be part of a passionate team making a real impact in education and training.
- Qualifications: 5+ years in a senior role within an EPAO or Digital Apprenticeship Provider required.
The predicted salary is between 52000 - 78000 £ per year.
A leading Ofqual-recognised Awarding Body is seeking an experienced Business Operations Lead to help shape and drive our continued growth. With consistent expansion over the last four years, we are now scaling both our digital and non-digital apprenticeship assessment offerings – and we need a driven, strategic operator to support that journey.
The Role:
Working closely with the Executive Director and senior leadership team, you’ll take strategic goals and turn them into clear operational plans, coordinating teams to deliver real impact. You will play a key role in building strong provider partnerships, championing service excellence, and leading internal teams – including line management of our Heads of Quality – to ensure high performance and compliance.
Key Responsibilities:
- Lead and manage high-value provider partnerships
- Translate strategy into operational delivery
- Own service level performance and reporting
- Oversee utilisation, capacity planning and project management
- Drive process improvements and lead technology adoption
- Engage with regulators and stay ahead of policy developments
About You:
You will have senior-level experience within an EPAO, Awarding Organisation or Digital Apprenticeship Provider, strong leadership and stakeholder management skills, and a proven track record in programme delivery and operational excellence.
Essential:
- 5+ years in a senior role at an Awarding Organisation, EPAO or Digital Apprenticeship Provider
- Strong project/programme management capabilities
- Excellent people and stakeholder leadership
- Deep understanding of the education and training landscape
- Confident working with regulators such as IfATE
Nice to Have:
- Experience in training provision
- Background in quality or assessment
- Understanding of technology in awarding operations
Join a team that’s passionate about apprentices, technology-driven, and committed to quality. Apply now to be part of something ambitious and impactful.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships)
✨Tip Number 1
Network with professionals in the education and training sector, especially those who have experience with EPAOs or Awarding Organisations. Attend industry events or webinars to connect with potential colleagues and learn more about the current trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with the latest policies and regulations affecting digital apprenticeships and awarding bodies. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed and proactive in your role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-value partnerships or led teams in previous roles. Highlight your strategic thinking and operational delivery skills, as these are crucial for the Business Operations Lead position.
✨Tip Number 4
Showcase your understanding of technology's role in improving operational efficiency within awarding organisations. Be ready to share ideas on how you can drive process improvements and lead technology adoption in your new role.
We think you need these skills to ace Business Operations Lead (Awarding Body / EPAO / Digital Apprenticeships)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations, particularly within an EPAO or Awarding Organisation. Emphasise your leadership roles and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities and requirements outlined in the job description. Use specific examples from your past experience to demonstrate how you meet these criteria.
Showcase Your Strategic Thinking: In your application, illustrate your ability to translate strategic goals into operational plans. Provide examples of how you've successfully managed projects or partnerships in previous roles.
Highlight Stakeholder Management Skills: Since strong stakeholder management is essential for this role, include examples of how you've effectively engaged with various stakeholders in your past positions. This could involve managing teams, working with regulators, or building partnerships.
How to prepare for a job interview at LinkedIn
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Business Operations Lead role entails. Familiarise yourself with the responsibilities listed in the job description, especially around managing partnerships and translating strategy into operational plans.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and stakeholders. Be ready to discuss how you've driven performance and compliance in previous roles, as this will be crucial for the position.
✨Demonstrate Industry Knowledge
Brush up on current trends and regulations within the education and training landscape, especially those related to EPAOs and digital apprenticeships. Showing that you are informed about the sector will impress the interviewers.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could include inquiries about their strategic goals or how they measure success in provider partnerships. It shows your genuine interest in the role and the organisation.