At a Glance
- Tasks: Lead mental health services, ensuring high-quality care and innovative practices.
- Company: Bupa, a purpose-driven organisation focused on accessible healthcare.
- Benefits: Competitive salary, generous holiday, health insurance, and career development opportunities.
- Other info: Hybrid working environment with travel across UK Bupa clinics.
- Why this job: Make a real difference in mental health while shaping the future of care.
- Qualifications: Must be a registered psychologist or accredited therapist with leadership experience.
The predicted salary is between 50000 - 65000 € per year.
Mental Health Clinical Lead – Mindplace clinics
Location: Home and site based – travel to Bupa sites will be required
Contract: Permanent, Full-time (37.5 hours) – Flexible options available
Salary: Competitive salary (depending on experience) + excellent benefits
Closing Date: Thursday, 7th May 2026
This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications.
About the Role
Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‐driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future.
Bupa's refreshed strategy reflects a clear ambition to take greater ownership of the end‐to‐end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa's Mindplace service is a newly established and fast‐growing mental health offering, providing high‐quality, face‐to‐face mental healthcare in purpose‐designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services.
The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa's Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‐quality growth of Bupa's face‐to‐face mental health services.
Key Responsibilities
- Clinical Leadership & Strategy
- Provide senior clinical leadership across Bupa Health Clinics' Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director.
- Deliver high standards of clinical governance, quality improvement, education and service development.
- Deputise for the Clinical Head of Mental Health when required.
- Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values.
- Translate strategic objectives into operational delivery for frontline clinical teams.
- Governance, Quality & Safety
- Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance.
- Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied.
- Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement.
- Chair and contribute to Mental Health clinical governance meetings as appropriate.
- People Leadership & Workforce Development
- Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‐line management).
- Deliver clinical supervision, one‐to‐one leadership support, and pastoral guidance.
- Develop sustainable CPD, education and career development pathways.
- Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning.
- Clinical Delivery
- Undertake regular clinical sessions in line with business needs.
- Support consistent, high‐quality service delivery across Bupa clinics and partner sites.
- Ensure adequate senior clinical cover and processes for urgent clinical enquiries.
- Customer Experience
- Oversee management of serious complaints and monitor customer feedback and experience trends.
- Drive service improvements through data analysis, deep‐dives and targeted action plans.
- Embed a culture of Connected Care and high customer service standards.
- Business & Commercial Support
- Provide clinical input to product development, tenders, sales, marketing, media and communications activity.
- Support development of clinical content such as webinars, talks and written materials.
- Work collaboratively with internal teams to support business growth and innovation.
- Communication & Information Governance
- Ensure effective, transparent communication between clinical teams and senior leadership.
- Champion the use of technology and new communication approaches.
- Maintain high standards of information governance, confidentiality and data protection.
Working Environment
Hybrid role involving clinic‐based and home working, with travel across UK Bupa clinic locations.
Essential Qualifications (One of the Following)
- Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‐accredited, HCPC registered)
- Accredited CBT Psychotherapist (PG Diploma, BABCP‐accredited)
- Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‐accredited)
Applicants must have substantial leadership experience in mental health services.
Key Skills & Experience
- Proven clinical leadership and relationship management experience
- Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling
- Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively
- Credible and persuasive clinical authority with strong decision‐making capability
- Highly developed analytical, planning, prioritisation and organisational skills
- Confident team leader who works collaboratively and performs well in fast‐paced environments
- Agile and adaptable, with resilience during periods of growth and strategic change
- Commercially and operationally aware, able to balance clinical excellence with business needs
- Solution‐focused, proactive and driven, with strong personal and professional integrity
- IT proficient, with the ability to use data and digital tools to improve quality and performance
- Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‐based practice to improve outcomes
What It's Like to Work at Bupa
We're a purpose‐driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you'll help people live longer, healthier, happier lives.
Benefits
- 25 days' holiday (increasing with service) + option to buy/sell
- 3 paid volunteering days
- Enhanced pension & life insurance
- Annual performance‐based bonus
- Bupa health insurance
- Discounted dental cover
- Digital GP access
- Emotional and family wellbeing support
- Financial wellbeing resources
- Support for carers
Diversity and Inclusion
We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.
Mental Health Clinical Lead in Bristol employer: LinkedIn
Bupa is an exceptional employer that prioritises the well-being of its employees while delivering high-quality mental health care. With a supportive and inclusive work culture, flexible working options, and a commitment to professional development, Bupa empowers its staff to thrive in their roles. The opportunity to contribute to a purpose-driven organisation that reinvests profits into accessible healthcare makes this position particularly rewarding for those passionate about making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Clinical Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Bupa's values and recent initiatives. Show us how your experience aligns with our mission to provide better mental health care. Tailor your responses to highlight your leadership skills and clinical expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to boost your confidence. Focus on articulating your clinical governance experience and how you can contribute to the growth of Bupa's Mindplace service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Bupa.
We think you need these skills to ace Mental Health Clinical Lead in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in mental health services. We want to see how your skills align with the role of Mental Health Clinical Lead, so don’t hold back on showcasing your leadership experience!
Showcase Your Passion:Let your enthusiasm for mental health care shine through in your application. At Bupa, we’re all about helping people live healthier, happier lives, so share why you’re passionate about this field and how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LinkedIn
✨Know Your Stuff
Make sure you’re well-versed in the latest mental health practices and Bupa's approach. Brush up on clinical governance, quality standards, and the specific services offered by Mindplace. This will show that you’re not just interested in the role but also committed to delivering high-quality care.
✨Showcase Your Leadership Skills
As a Mental Health Clinical Lead, your leadership experience is crucial. Prepare examples of how you've successfully led teams, managed conflicts, or implemented changes in clinical settings. Highlight your ability to foster a positive culture and drive service improvements.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about Bupa’s future plans for Mindplace and how you can contribute. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your values.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and clinical judgement. Think through potential challenges you might face in the role and how you would handle them. This will showcase your analytical skills and readiness for the position.
