Braze Implementation Program Lead

Job Title: Braze Implementation Program Lead (Contract)Contract Type: Day Rate (Inside IR35)Duration: 6 MonthsLocation: Remote (UK/EU Time Zone Preferred)Start Date: ASAPRate: £500–£600 per day (Inside IR35)Industry: Consultancy / MartechOverview:We’re a fast-growing consultancy with a new client engagement and are seeking a seasoned Braze Implementation Program Lead to drive and deliver a successful end-to-end rollout of Braze. In this high-impact role, you will act as both the program lead and primary client interface, owning delivery while managing the relationship between the client and consultancy teams.You will bridge the gap between strategy and execution—ensuring clear communication, strong governance, and high-quality implementation outcomes.Key Responsibilities:Lead the full Braze implementation program, from planning to execution and enablementAct as the primary point of contact for the client, owning the day-to-day relationshipManage program governance: milestones, timelines, risks, and stakeholder reportingFacilitate clear communication between consultancy and client teams across Marketing, Engineering, Product, and DataOversee technical delivery: Braze SDKs, APIs, event and attribute mapping, segmentation, journeys, and channel configuration (email, push, in-app, SMS)Align implementation with client use cases, business goals, and marketing strategiesGuide integration of Braze with existing systems (e.g., CDPs, analytics, CRMs)Deliver onboarding, documentation, and training to empower client teamsEnsure data privacy compliance (GDPR, CCPA) is upheld throughout the implementationRequired Experience:Extensive experience leading Braze implementations from both a technical and strategic standpointStrong background in client-facing roles, with the ability to manage relationships, expectations, and communicationsDemonstrated ability to deliver complex Martech programs in consultancy or agency environmentsDeep understanding of Braze’s architecture: SDKs, APIs, events, user attributes, campaigns, and channelsSkilled in navigating cross-functional environments and aligning stakeholdersExceptional communication, leadership, and stakeholder management skillsPreferred Experience:Experience with tools like Segment, mParticle, Mixpanel, or similarFamiliarity with agile delivery frameworks and tools (e.g., Jira, Confluence)Prior work in fast-paced digital, eCommerce, or growth-focused industries