Bordereaux Manager - Specialty

Department: Underwriting Management

Location: Hybrid - Office-based 3 days a week

Who We Are

Rokstone, part of the Aventum Group, is an established international underwriting MGA and approved Lloyd’s of London coverholder. With innovation at our core, we go beyond the ordinary to offer brokers specialised (re)insurance solutions. Within Rokstone, we house specialist MGAs, such as Novus, iSure, and iFarm, each contributing to our commitment to redefine industry standards.

At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation, and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time.

We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and take on new challenges, we create an environment where growth and learning are continuous. Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions.

Role Summary

Due to our continued growth, we are seeking an experienced Bordereaux Manager for the Rokstone Specialty division to join our award-winning MGA Rokstone Underwriting. In this newly created role, you will play a pivotal part in several projects, overseeing Bordereaux across all London speciality classes of business, ensuring that these processes are implemented. If you have a few years of bordereaux experience and are looking for a managerial opportunity, this is a fantastic role for you to get exposure in all different sectors within the underwriting, operational and bordereaux functions.

Role Accountability:

• Providing management and support to the Rokstone Bdx team (2+ direct reports)
• Effective management of team resources to meet BAU and project demands
• Effective management and delivery of the monthly written BDX
• Provide support to the Claims and Finance teams in the delivery of monthly Claims and Paid Bdx
• Work with the Head of Bordereaux Management, Head of Operations and Head of Underwriting Management to resolve any challenges or issues
• Assist in the development of a new operating model/process for Specialty BDX Management
• Attendance at the monthly Operations Committee
• Supporting the UAT and implementation of new software used by the Bdx team
• Provide support to business projects as required
• Provide support to Insurer audits as required
• Create and produce MI reporting to be provided to the Rokstone Exco

Role Requirements:

• Strong organisational skills
• Good written and verbal communication skills
• Previous experience managing a team both in person and remotely
• Ability to mentor and support junior members of the team
• Ability to be in-office (London) 3 days per week
• Confidence in making decisions within their authority
• Having at least 3 – 4 years of insurance experience working for an MGA, Syndicate or underwriting company
• Managing bordereaux across various classes of business and making sure they are being processed accurately

Skills and Abilities

• Knowledge of Binding Authority and Facility Business for Lloyd’s and Company Markets
• Knowledge of the London Market processes and procedures is vital for this role
• Experience in interpreting and processing standard (Lloyd's v5) and non-standard bordereaux
• Experience in using Bordereaux management software
• Eye for detail and a focus on quality
• Previous track record of working to tight timescales
• Ability to build relationships within the team and with other areas of Aventum

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that:

• You must act with integrity.
• You must act with due skill, care and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.