At a Glance
- Tasks: Design and deliver impactful ServiceNow solutions for customer and employee experiences.
- Company: Join a growing Digital Customer Experience practice focused on transformation.
- Benefits: Competitive salary up to £80,000, remote work flexibility, and supportive community.
- Other info: Remote role with occasional office visits; excellent career growth opportunities.
- Why this job: Be at the forefront of digital transformation and enhance user experiences.
- Qualifications: Proven ServiceNow experience and strong technical skills in JavaScript, HTML, and CSS.
The predicted salary is between 80000 - 80000 € per year.
Must be Baseline Personnel Security Standard (BPSS) eligible.
Are you passionate about building seamless digital experiences that transform how organisations operate? We're looking for a ServiceNow Platform Implementation Solution Specialist to join our growing Digital Customer Experience practice. This is an exciting opportunity to work at the heart of customer, employee, and technology transformation, designing and delivering impactful ServiceNow solutions.
What You'll Be Doing
- Design & Deliver ServiceNow Solutions
- Work across key workflow areas including:
- Customer Experience (CSM, Field Service, Portals)
- Technology Experience (ITSM, ITOM, ITAM)
- Employee Experience (HRSD, Onboarding, Workplace Services)
- Enhance User Experience
- Build intuitive interfaces using Next Experience UI
- Develop role-based dashboards with UI Builder & Service Portal
- Create seamless and engaging user journeys
- Integration & Data Management
- Integrate ServiceNow with external systems (CRM, HR, eCommerce)
- Use REST/SOAP APIs and IntegrationHub to enable end-to-end workflows
- Support data migration and alignment across platforms
- Leverage modern data capabilities like workflow data fabric & RaptorDB
What We're Looking For
- Proven ServiceNow experience
- Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
- Strong understanding of customer journeys and employee lifecycle experiences
- Technical expertise in JavaScript, HTML, CSS, Glide API, Flow Designer, IntegrationHub
- Experience integrating ServiceNow with enterprise systems
- Strong problem-solving skills and analytical mindset
- Excellent communication skills with the ability to engage stakeholders at all levels
Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time).
Hiring process: two steps.
Salary- up to £80,000 annually DOE.
Direct hire full time employee opportunity (B2B contract is not available). We offer an attractive referral scheme for placements we make (Terms & Conditions apply). So if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me.
Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.
ServiceNow Implementation Specialist in Birmingham employer: LinkedIn
Join a dynamic and innovative team as a ServiceNow Implementation Specialist, where your passion for transforming digital experiences will be valued and nurtured. Our flexible work culture promotes collaboration and personal growth, offering you the chance to work on impactful projects while enjoying the benefits of remote working across the UK. With a strong focus on employee development and a supportive community, we ensure that you have the resources and backing needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Implementation Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a ServiceNow Implementation Specialist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and solutions. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and your technical expertise. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about supporting you in landing that dream job!
We think you need these skills to ace ServiceNow Implementation Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your ServiceNow experience and aligns with the job description. We want to see how your skills in HRSD, ITSM, and integration shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're passionate about transforming digital experiences. Share specific examples of your past work that relate to the role and show us your personality!
Showcase Your Technical Skills:Don’t forget to mention your technical expertise in JavaScript, HTML, and Glide API. We love seeing candidates who can integrate ServiceNow with other systems, so highlight any relevant projects you've worked on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Digital Customer Experience practice!
How to prepare for a job interview at LinkedIn
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around HRSD and employee experience workflows. Be ready to discuss specific projects you've worked on and how you tackled challenges using JavaScript, HTML, and APIs.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your analytical mindset and problem-solving abilities. Think of situations where you had to integrate ServiceNow with other systems or improve user journeys, and be ready to explain your thought process.
✨Engage Stakeholders Like a Pro
Since communication is key, practice how you would engage with different stakeholders. Prepare to discuss how you’ve successfully collaborated with teams in the past and how you can ensure everyone is on the same page during implementations.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on your knowledge of REST/SOAP APIs and IntegrationHub, and be prepared to discuss how you would approach data migration and alignment across platforms.
