At a Glance
- Tasks: Lead and support care homes, ensuring high-quality, person-centred care across the region.
- Company: Join North Bay Group, a compassionate and inclusive care provider.
- Benefits: Make a real impact while developing your leadership skills in a supportive environment.
- Other info: Be part of a growing organisation committed to diversity and inclusivity.
- Why this job: Shape the future of care services and empower teams to excel.
- Qualifications: Experience in multi-site management within the care sector is essential.
The predicted salary is between 60000 - 75000 £ per year.
North Bay Group is committed to delivering exceptional, person-centred care across our portfolio of care homes. Guided by our values of Compassion, Respect, Transparency, and Enabling others, we are seeking an experienced and driven Area Director to oversee a portfolio of care homes across the Group.
This is an exciting opportunity for an operational leader with strong multi-site management experience within the care sector who is passionate about supporting teams, driving quality, and delivering strong operational performance.
As Area Director, you will take regional management responsibility for a portfolio of care homes, supporting Home Managers to deliver safe, high-quality, person-centred care while achieving strong commercial and compliance outcomes. Acting as the key link between the homes and senior leadership team, you will provide hands-on operational support, performance oversight, and leadership across your region. You will play a pivotal role in driving continuous improvement, embedding standards, and supporting services to achieve excellence.
Responsibilities- Provide leadership and regional management support across a portfolio of care homes within your region.
- Support and challenge Home Managers to achieve high standards of care, compliance, and performance.
- Ensure consistent delivery of person-centred care aligned to North Bay Group values.
- Monitor operational KPIs including occupancy, agency usage, staffing levels, and resident outcomes.
- Drive accountability and performance improvement across services.
- Maintain regular visibility within homes and provide hands-on operational support where needed.
- Ensure homes achieve and maintain compliance with CQC and all relevant regulatory requirements.
- Monitor audits, incidents, complaints, safeguarding, and quality indicators, ensuring timely action is taken.
- Support Home Managers in preparing for inspections and embedding continuous improvement plans.
- Promote best practice and consistent governance processes across services.
- Support improvement and turnaround plans within services requiring additional support.
- Lead, coach, and develop Home Managers and Deputy Managers across the region.
- Support recruitment, retention, succession planning, and colleague engagement initiatives.
- Foster a positive, accountable, and values-led culture within all services.
- Ensure effective performance management processes are implemented consistently.
- Identify leadership development opportunities across the region.
- Support the achievement of occupancy, revenue, and budget targets across your portfolio.
- Monitor financial performance and support managers to effectively manage costs and resources.
- Drive improvements in agency reduction, staffing efficiencies, and overall operational performance.
- Build positive relationships with residents, families, regulators, commissioners, and external stakeholders.
- Provide accurate operational reporting and updates to the Operations Director.
- Contribute to regional and Group operational objectives and strategic initiatives.
We are looking for a motivated and supportive leader with experience managing multiple care services. You will ideally have:
- Proven experience in a Regional Manager, Area Manager, or multi-site operational role within the care home sector for older people in both nursing and residential care homes.
- Strong knowledge of CQC standards, governance, and compliance requirements.
- Experience supporting Home Managers to improve quality and operational performance.
- Commercial awareness with experience managing budgets and occupancy performance.
- Excellent leadership, coaching, and relationship management skills.
- A visible, hands-on, and solutions-focused leadership style.
- A genuine passion for delivering high-quality care and supporting teams to succeed.
At North Bay Group, our values shape everything we do:
- Compassionate – Sensitive to and understanding of the needs of others.
- Approachable – Open, honest, transparent, and easy to talk to.
- Respectful – Promoting dignity, wellbeing, and self-respect.
- Enabling – Supporting people to grow and achieve their full potential.
This is a fantastic opportunity to join a growing organisation where you can make a real impact across multiple services while helping shape and support high-performing care home teams.
Equal Opportunity StatementNorth Bay Group is committed to diversity and inclusivity in the workplace.
Area Director employer: LinkedIn
North Bay Group is an exceptional employer dedicated to delivering person-centred care across its portfolio of care homes in the West Yorkshire region. With a strong focus on compassion, respect, and transparency, employees benefit from a supportive work culture that fosters professional growth and development, alongside opportunities to make a meaningful impact in the lives of residents. Join us to be part of a values-driven team that prioritises quality care and operational excellence while enjoying a rewarding career in a dynamic and expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Area Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend industry events, and join relevant online groups. The more people you know, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like North Bay Group and reach out directly to express your interest. A well-timed email can put you on their radar and show your enthusiasm.
✨Tip Number 3
Prepare for interviews by knowing your stuff! Familiarise yourself with CQC standards and the specific challenges facing care homes in your area. This will help you demonstrate your expertise and passion during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at North Bay Group.
We think you need these skills to ace Area Director
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Area Director role. Highlight your experience in multi-site management and how it aligns with our values of Compassion, Respect, Transparency, and Enabling others.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've supported and developed teams in previous roles. This is your chance to demonstrate your hands-on approach and solutions-focused mindset.
Highlight Compliance Knowledge:Since compliance is key in our sector, be sure to mention your understanding of CQC standards and how you've successfully navigated regulatory requirements in past positions. This will show us you're ready to drive quality and performance.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a real impact in our care homes.
How to prepare for a job interview at LinkedIn
✨Know Your Values
Before the interview, take some time to familiarise yourself with North Bay Group's values: Compassion, Respect, Transparency, and Enabling others. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to person-centred care.
✨Showcase Your Leadership Style
As an Area Director, your leadership style is crucial. Prepare to discuss your approach to coaching and developing Home Managers. Share stories that highlight your hands-on support and how you've driven performance improvements in previous roles. This will show that you can lead by example.
✨Understand Compliance and Quality Standards
Brush up on CQC standards and compliance requirements relevant to the care sector. Be prepared to discuss how you've ensured compliance in past positions and how you would support Home Managers in preparing for inspections. This knowledge will demonstrate your operational expertise.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's goals, challenges, and culture. This not only shows your interest in the role but also helps you assess if North Bay Group is the right fit for you. Ask about their approach to continuous improvement and how they support their teams.
