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- Tasks: Welcome clients and their pets, manage appointments, and handle general admin tasks.
- Company: Join Hall Place Veterinary Centre, a thriving small animal practice with a friendly team.
- Benefits: Enjoy flexible hours, 6.6 weeks annual leave, and discounts on pet care.
- Why this job: Be part of a supportive culture that values customer care and offers training opportunities.
- Qualifications: Strong communication skills and computer literacy are essential; prior reception experience is a plus.
- Other info: Roles available at two locations with a focus on employee wellbeing and development.
The predicted salary is between 24000 - 32000 £ per year.
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Hall Place Veterinary Centre has an exciting opportunity for two new veterinary receptionists! We are looking to recruit two dedicated people to join our friendly team of vets, nurses and fellow receptionists at our Pinkney\’s Green main surgery and our Bourne End branch.
The Responsibilities Include, But Are Not Limited To
- Greeting clients and their pets on arrival
- Efficiently managing the diaries, booking/cancelling or re-arranging appointments, handling online bookings and maintaining client records
- General Administration duties as requested
- Processing payments, cashing up at the end of the day
- Managing client orders and repeat prescriptions
More About Us
Hall Place Veterinary Centre is a long-established, thriving small animal practice with three sites. Pinkney\’s Green, our hospital branch, is located in a picturesque barn conversion in the countryside, backed by two smaller branches in the bustling villages of Bourne End and Marlow.
The perfect fit
We are looking for enthusiastic, self-motivated individuals who are customer care-focused and have strong communication skills. You should be able to build good relationships with our clients and remain calm and confident in sometimes highly emotional situations.
Good computer literacy and organisational skills are essential. Successful candidates should have reception experience, ideally within the veterinary sector, though not essential, as additional training will be provided.
Your shift pattern
These roles offer flexible working up to 30 hours per week on a rota basis, Monday to Friday and some Saturdays.
In addition to a competitive salary, you will benefit from
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Pension scheme
- Discounted staff pet care
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Veterinary
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Veterinary Receptionist employer: LinkedIn - Jobboard
Contact Detail:
LinkedIn - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary sector and its terminology. Understanding common terms and practices will help you communicate effectively with both clients and your team, making you a more attractive candidate.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the practice. Whether it's through a phone call or an email, demonstrating your ability to handle client queries with empathy and professionalism can set you apart.
✨Tip Number 3
Network with current or former employees of Hall Place Veterinary Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've demonstrated strong organisational skills or handled difficult situations. Being ready with specific examples will show your capability and confidence in the role.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or reception roles. Emphasise any skills that align with the responsibilities mentioned in the job description, such as managing appointments and handling client records.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working with animals and your ability to handle emotional situations. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to build relationships with clients and work effectively within a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a reception role.
How to prepare for a job interview at LinkedIn - Jobboard
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine interest in the veterinary field.
✨Highlight Your Customer Service Skills
Since the role involves greeting clients and managing appointments, be prepared to discuss your previous customer service experience. Provide examples of how you've handled difficult situations or built rapport with clients in the past.
✨Demonstrate Organisational Skills
The job requires efficient diary management and administration duties. Be ready to talk about your organisational skills and any tools or methods you use to stay organised, especially in a busy environment.
✨Prepare for Emotional Situations
Working in a veterinary practice can sometimes involve dealing with emotional clients. Think of examples where you've remained calm under pressure and how you supported others during tough times, as this will show your ability to handle sensitive situations.
