At a Glance
- Tasks: Support the Customer Services team by responding to enquiries and processing orders.
- Company: Join a dynamic team at Interaction in Coalville.
- Benefits: Competitive salary, early Friday finish, and potential for permanent position.
- Why this job: Kickstart your career in customer service with a fun and supportive environment.
- Qualifications: Previous office admin experience and a proactive attitude are essential.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 20000 - 24000 £ per year.
Join to apply for the Customer Services Administrator role at Interaction – Leicester
This is a Full-Time – Temporary to Permanent position with the following details:
Hours: Monday to Thursday office hours / FRIDAY 1.15pm finish!!
Basic Salary: £23,000.00 to £24,500.00 Per Annum (Rising after made Permanent)
Location: Coalville
We are looking for a highly dynamic and enthusiastic Customer Services Administrator to join our team and help and support the Customer Services Administration team on a day to day basis.
Customer Services Administrator Role
- Respond to Customer enquiries efficiently and accurately within a timely manner.
- Natural ability in providing an elevated level of exceptional customer service.
- Sales order processing including pricing, shipment dates and product delivery.
- Liaise with customers both via telephone and email.
- Prioritising your own workload and multitask within a busy office based environment.
- Coordinate and monitor invoice queries ensuring process times are adhered to.
- Undertake other ad hoc duties and responsibilities assigned by your manager.
Customer Services Administrator Candidate
- Previous office administration experience is ESSENTIAL.
- Ability to multitask within a fast paced environment with high attention to detail.
- An enthusiastic and dynamic personality with a highly ‘proactive attitude\’.
- A ‘natural ability\’ to instantly develop a conversational relationship.
Additional Information
- Interviews: to be held ASAP.
This is an Entry level position with a Temporary employment type, in the Customer Service job function, within the Administrative and Support Services industry.
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Customer Services Administrator employer: LinkedIn - Jobboard
Contact Detail:
LinkedIn - Jobboard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator
✨Tip Number 1
Get to know the company before your interview! Research Interaction and understand their values and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers via phone and email, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common customer scenarios with a friend or family member.
✨Tip Number 3
Show off your multitasking skills! During the interview, be ready to discuss how you've managed multiple tasks in a busy environment. Share specific examples that highlight your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous office administration experience. We want to see how your skills match the Customer Services Administrator role, so don’t be shy about showcasing your multitasking abilities and attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our dynamic team. Remember, we love a proactive attitude, so let that personality of yours come through!
Show Off Your Customer Service Skills: In your application, highlight any experience you have in providing exceptional customer service. We’re looking for someone who can respond to enquiries efficiently and accurately, so share examples of how you’ve done this in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at LinkedIn - Jobboard
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Services Administrator role. Familiarise yourself with the key responsibilities like responding to customer enquiries and sales order processing. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Show Off Your Multitasking Skills
Since the job requires multitasking in a busy environment, prepare examples from your past experiences where you've successfully juggled multiple tasks. This could be anything from managing several customer queries at once to coordinating invoices while handling phone calls.
✨Demonstrate Your Customer Service Flair
Highlight your natural ability to build relationships with customers. Think of specific instances where you provided exceptional service or resolved a difficult situation. This will show that you have the proactive attitude they’re looking for.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.