Office Assistant

Artefact is a data service provider specialising in data consulting and data‐driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we're enjoying skyrocketing growth.

Our broad range of data‐driven solutions in data consulting and digital marketing are designed to meet our clients' specific needs, always conceived with a business‐centric approach and delivered with tangible results. Our services are built upon the deep AI expertise we've acquired with our 1000+ client base around the globe.

We have over 2400 employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: state‐of‐the‐art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.

We are looking for a proactive and highly organised Office & HR Assistant to support both our people operations and the day‐to‐day running of our London office. This is a varied, hands‐on role ideal for someone with at least 2 years' experience who is looking to further develop their career within a fast‐growing, international environment. You will play a key role in ensuring a smooth employee experience across the full lifecycle, while maintaining a professional, well‐organised office environment.

• Act as the first point of contact for HR queries, providing guidance or escalating where appropriate.
• Manage the HR inbox, ensuring timely responses and accurate record‐keeping.
• Support the full employee lifecycle, including onboarding, induction coordination, changes to employment, and off‐boarding.
• Assist with payroll preparation and employee benefits administration.
• Support salary review and HR reporting processes.
• Ensure HR records are accurate, up to date, and compliant with UK GDPR and employment regulations.
• Coordinate interviews and manage recruitment administration via the ATS (e.g. Greenhouse).
• Support a smooth and professional candidate experience throughout the hiring process.
• Support training and development initiatives, including scheduling and tracking participation.
• Maintain and update HR templates, policies, and internal documentation.
• Manage the HR team calendar, including key meetings, reviews, and deadlines.
• Continuously improve administrative processes to enhance efficiency and organisation.
• Support the day‐to‐day running of the London office, ensuring a professional and welcoming environment.
• Manage office duties, including welcoming visitors and handling general enquiries.
• Coordinate mail, deliveries, and couriers.
• Monitor and order office supplies and liaise with suppliers and contractors.
• Support the maintenance of a safe, compliant, and well‐functioning workplace.
• Maintain health & safety and compliance records.
• Support with the implementation of office policies and procedures.
• Support the organisation of internal events, team activities, and company initiatives.
• Assist with client events, including logistics and coordination.
• Provide general administrative support and assist with ad‐hoc projects.

Minimum 2 years' experience in HR administration, office coordination, or a similar role. Relevant qualification in HR, Business Administration, or similar (preferred but not essential).

• Organisational Skills: Ability to manage multiple tasks, maintain documentation, and keep office systems tidy.
• Communication Skills: Clear and professional verbal and written communication; ability to build rapport with stakeholders.
• Problem‐Solving: Ability to identify issues, escalating appropriately, and support resolution.
• Technical Proficiency: Comfortable using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic office technology.
• Adaptability: Able to adjust priorities in a fast‐paced, dynamic office environment.
• Attention to Detail & Discretion: Accurate, thorough, and able to handle confidential information professionally.
• Customer Service: Friendly and approachable demeanour when dealing with internal and external stakeholders.
• Confidentiality: Ability to handle sensitive information with discretion.

• Competitive salary: (depending on experience).
• Hybrid working environment.
• Opportunity to grow within a global data & AI consulting company.
• Exposure to both HR and business operations.
• Collaborative and inclusive culture.

This is a fantastic opportunity to join a fast‐growing company where you can build a strong foundation in HR and office management, gain exposure to a wide range of responsibilities, and grow your career within an international environment.