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- Tasks: Lead a team to manage Dynamics 365 CE & Power Platform support and drive service excellence.
- Company: Join a leading Microsoft Partner known for its people-centric culture and commitment to staff wellbeing.
- Benefits: Enjoy remote-first work, quarterly office meetups, and excellent employee benefits.
- Why this job: Be part of a strategic role that shapes customer relationships and enhances team dynamics.
- Qualifications: Must have experience in Managed Services, Dynamics 365 CE, and team management.
- Other info: Sponsorship not offered; UK Citizens or those with ILR only.
The predicted salary is between 42000 - 98000 £ per year.
We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.
This is a strategic, people-focused role suited for someone with:
- Several years in a senior Managed Services role within a Microsoft Partner
- Strong hands-on knowledge of Dynamics 365 CE & Power Platform
- Experience managing teams, processes, and client relationships
- Ability to step into a consultative role with customers when needed
The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.
Apply now to play a key role in shaping their support function.
Dynamics 365 CE Managed Services Lead employer: Link Xperts
Contact Detail:
Link Xperts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CE Managed Services Lead
✨Tip Number 1
Network with professionals in the Microsoft ecosystem. Attend relevant webinars, workshops, or local meetups to connect with others who work with Dynamics 365 CE and Power Platform. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Showcase your leadership skills by discussing your previous team management experiences in detail. Prepare examples of how you've successfully led teams, resolved conflicts, and driven service excellence in past roles.
✨Tip Number 3
Familiarise yourself with the latest updates and features of Dynamics 365 CE and Power Platform. Being knowledgeable about recent changes will demonstrate your commitment to staying current in the field and your ability to provide consultative support.
✨Tip Number 4
Prepare to discuss your approach to client relationships. Think about how you can illustrate your ability to manage expectations and deliver value to clients, as this is crucial for a customer-facing role like this one.
We think you need these skills to ace Dynamics 365 CE Managed Services Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services, particularly within a Microsoft Partner environment. Emphasise your hands-on knowledge of Dynamics 365 CE and Power Platform, as well as your team management skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for this strategic role. Discuss your leadership style, your approach to customer relationships, and how you can drive service excellence in the support function.
Showcase Relevant Experience: When detailing your work history, focus on specific achievements that demonstrate your ability to manage teams and processes effectively. Use metrics where possible to quantify your impact.
Prepare for Potential Questions: Think about the types of questions you might be asked during an interview. Be ready to discuss your experience with escalations, small change requests, and how you would approach consultative roles with customers.
How to prepare for a job interview at Link Xperts
✨Showcase Your Leadership Skills
As a Managed Services Lead, you'll be overseeing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive service excellence.
✨Demonstrate Technical Expertise
Make sure you have a solid understanding of Dynamics 365 CE and Power Platform. Be ready to answer technical questions and discuss how you've applied your knowledge in previous roles. This will show that you're not just a manager but also someone who can step into a consultative role when needed.
✨Prepare for Customer-Facing Scenarios
Since this role involves client relationships, think of examples where you've successfully handled customer escalations or small change requests. Discuss how you approached these situations and what the outcomes were, showcasing your problem-solving skills and customer-centric approach.
✨Align with Company Culture
The company values a down-to-earth, people-centric culture. Research their values and be ready to discuss how your personal values align with theirs. Share experiences that reflect your commitment to staff wellbeing and a flexible work environment.
