Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of technicians and service staff to meet KPIs and ensure customer satisfaction.
- Company: Join a top Motor Dealer Group known for its people-driven culture and award-winning reputation.
- Benefits: Enjoy a competitive salary, bonus scheme, company car, private medical, and pension.
- Why this job: This role offers genuine career progression in a dynamic and supportive environment.
- Qualifications: Experience as a Service Manager is essential; leadership skills are a must.
- Other info: Located in Crawley, Surrey, this is a fantastic opportunity for growth.
The predicted salary is between 36000 - 60000 £ per year.
On behalf of a leading Motor Dealer Group, we are recruiting for a Service Manager for their busy dealership in the Crawley, Surrey area. We are looking for an experienced Service Manager to oversee a department of 10 Technicians and 4 Service Staff to ensure that KPIs and customer satisfaction are in line with targets set.
A competitive salary with a very attractive bonus scheme, company car, private medical, pension and benefits associated with a people-driven company. For the successful Service Manager, there is also a genuine career progression opportunity with this award-winning dealer group.
Service Manager employer: Link Personnel
Contact Detail:
Link Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry, especially regarding customer service and technician management. This knowledge will help you demonstrate your expertise during interviews and show that you're proactive about staying updated.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience as Service Managers. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific KPIs you've managed in previous roles. Be ready to share examples of how you've improved customer satisfaction and team performance, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the dealership group thoroughly. Understanding their values, mission, and recent achievements will allow you to tailor your conversation and demonstrate genuine interest in being part of their team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Service Manager. Highlight your experience in managing teams, meeting KPIs, and ensuring customer satisfaction in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in service management, particularly in the automotive industry. Include specific examples of how you've successfully led teams and improved service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your leadership style, how you handle challenges, and your commitment to customer satisfaction. Make it personal and engaging.
Highlight Achievements: In both your CV and cover letter, emphasise any awards or recognitions you've received in previous roles. This could include improvements in customer satisfaction scores or successful team management that aligns with the company's values.
How to prepare for a job interview at Link Personnel
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role. Be prepared to discuss how you have successfully met or exceeded these in your previous positions, as this will demonstrate your understanding of the expectations for a Service Manager.
✨Showcase Leadership Skills
As you'll be overseeing a team of technicians and service staff, it's crucial to highlight your leadership experience. Share specific examples of how you've motivated teams, resolved conflicts, or improved team performance in past roles.
✨Customer Satisfaction Focus
Emphasise your commitment to customer satisfaction. Prepare to discuss strategies you've implemented to enhance customer experiences and how you've handled any complaints or issues effectively.
✨Discuss Career Progression
Since this role offers genuine career progression opportunities, express your long-term career goals and how they align with the company's vision. This shows your ambition and commitment to growing within the organisation.
