Share Registration Strategy Manager

The Share Registration Strategy Manager will be based from our stunning central London office on a hybrid basis, meaning you’ll need to be within a commutable distance to enable you to be in the office on a weekly basis. Your role is to provide strategic support to share registration PLC clients and their Company Secretarial Teams, including the provision of industry insight. You’ll match the client’s needs to MUFG Pension & Market Services’ offering, tailoring engagement to sell the solution/s based on their key drivers. The role will require you to use client interaction and market awareness to inform future product development. You’ll be joining a close-knit team who work collaboratively with a wide range of internal stakeholders. We genuinely value a positive, friendly team dynamic, which is central to how we support each other, enjoy our work and deliver meaningful outcomes. You’ll play an important role in a supportive environment where contributing to both the team culture and the wider MUFG Corporate Markets business really matters. You’ll get the chance to follow your chosen career path anywhere in MUFG Pension & Market Services. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your career and we’ll provide the support you need to do just that.

Benefits:

• 26 days annual leave, plus a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days’ extra each year
• Health, wellbeing and lifestyle rewards that can be tailored to support you and your family
• Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions; Car Salary Sacrifice scheme
• Appreciate programme: Employee recognition programme
• Company Pension Scheme
• Medical insurance
• Life Assurance
• Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave

What you need:

• Exceptional verbal and written communication skills, with the ability to build and maintain relationships with a variety of stakeholders, clients and customers
• The ability to influence, persuade and develop strong working relationships both internally and externally to achieve favourable outcomes
• Strong commercial awareness and the ability to identify opportunities through innovation and industry change
• Demonstrable experience within financial services, ideally within securities or share registration, with an ability to evidence the value proposition to clients
• A collaborative approach with key stakeholders, building relationships and becoming a trusted partner and advisor whilst demonstrating strong emotional intelligence
• The ability to demonstrate conceptual thinking, initiative, pro‑activeness, innovation and persistence in order to create growth opportunities
• Strong analytical and problem‑solving capabilities, great organisational skills and the drive and desire to succeed whilst demonstrating a flexible attitude to changing deadlines and priorities
• Outstanding customer focus enabling you to deliver a ‘best in class’ experience for all clients and their shareholders
• Demonstrable leadership skills with an enthusiasm for new ideas and the ability to develop opportunities within MUFG Pension & Market Services
• Resilience, passion, drive, self‑motivation and a pro‑active, can‑do attitude

Day to Day, you will:

• Support the development and delivery of the most viable products/initiatives and flexible strategic solutions in conjunction with relevant stakeholders across the business, feeding into product development and user experience initiatives as appropriate
• Educate clients and influence through direct engagement in order to retain or sell strategic and creative solutions
• Direct, drive and develop key strategic programmes in response to client demands to achieve agreed revenue targets
• Support the monitoring and management of any industry changes, ensuring MUFG Pension & Market Services influences where appropriate, communicating change accordingly and modifying systems and procedures in time for all necessary change
• Help identify proposition gaps, develop products and technology solutions, innovating and driving growth into the front office and wider MUFG Pension & Market Services client base with a key focus on digital services and solutions where possible
• Support with key client meetings to showcase prototypes, new services and solutions, developing our thinking and demonstrating thought leadership
• Represent MUFG Pension & Market Services by sitting on industry working groups and forums as required
• Assist in checking for and responding to relevant industry consultation papers

The above list of key accountabilities is not an exhaustive list and may change from time‑to‑time based on business needs.

About Us:

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

About the Team:

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe. Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.