Director, Product & Marketing | London, UK (London)

The Director, Product & Marketing is a senior global leadership role and has responsibility for:

• Defining and driving the overall product vision, strategy and execution across the organisation.
• Designing and executing a marketing strategy that will leverage our competitive advantage to drive revenue growth.

With oversight of the development and management of a portfolio of technology-driven financial services products, ensuring alignment with business objectives and fostering innovation to meet client and market needs, the role holder will need strong leadership to enable them to engage with cross-functional teams based in the UK, India and Australia, enhancing market competitiveness and using their experience in building new products and business from first principles.

The Director, Product & Marketing will be based from one of our stunning central locations in either Leeds or London, with a requirement at times to travel.

Key deliverables:

• Strategic Focus:
  • Develop and communicate a compelling product and marketing vision and strategy which aligns with the company's goals.
  • Identify and prioritise international markets for expansion and develop localisation requirements to ensure geographic fit.
  • Identify market opportunities and trends to guide product innovation and differentiation.
  • Act as the primary advocate for the product vision internally and externally, building and maintaining a product roadmap that prioritises initiatives based on customer needs, market demand and business objectives.
  • Develop a comprehensive marketing strategy with a focus on brand awareness and market share whilst defining and managing our brand position, message and value proposition to differentiate our products and services in the market.
• Operational Management:
  • Take a holistic approach to product development, ensuring operational support processes are in place, documentation available, marketing collateral and FAQs are developed and sales assets and training tools provided.
  • Build strong relationships with key clients, partners and industry stakeholders to ensure product-market fit and customer satisfaction.
  • Identify go to market strategies to identify rapid paths to distribution to both existing and new customers.
  • Define and manage product budgets to ensure financial objectives are met, managing Product & Brand P&L end to end.
  • Present product updates, strategies and performance metrics to the Executive team and Board of Directors.
  • Ensure products deliver measurable value to customers and meet revenue and profitability targets, developing pricing strategies to maximise revenue and competitiveness.
  • Collaborate with the Technology team to ensure scalable, secure and user-friendly product design.
  • Oversee digital marketing efforts, including website management and content marketing to enhance lead generation and brand visibility, in addition to working closely with the sales teams to develop marketing materials, case studies and pitch decks that support client acquisition.
• People Leadership:
  • Lead, mentor, develop and grow high-performing global Product Management and Marketing teams, fostering a culture of collaboration, accountability and continuous learning.
  • Partner with other department heads to ensure cross-functional alignment and effective resource allocation.
• Governance & Risk:
  • Stay ahead of compliance trends and regulatory changes that have an impact on the product or business model, overseeing compliance with industry regulations and internal governance standards.
  • Ensure product design processes and products comply with internal risk guidelines.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

What you need:

As with any role, we want to find the right person and we want to make sure you know it's the right role for you too. You will need:

• Experience in Financial services with an understanding of the capital markets environment, with 10+ years of product management experience and at least 5 years in a leadership role.
• Demonstrated success in managing a portfolio of B2B or B2C technology products, you will have actually built software products from scratch previously in a matrixed organisation.
• Strong financial management experience controlling a large capex budget and managing a P&L for products.
• Experience taking products to market and marketing them.
• Demonstrable experience of leading and working with global teams and development teams, working across departments, building consensus and taking everyone with you.
• A strong track record of driving innovation, revenue growth and operational excellence.
• The drive, desire, passion and resilience to lead a team in a complex environment.
• Strong analytical skills with a creative approach to problem-solving to enable you to make data-driven decisions.
• Exceptional verbal and written communication skills with the ability to inspire confidence, influence and motivate others whilst articulating product vision and strategy to diverse audiences.

Benefits include:

• 26 days annual leave, a wellbeing day, a volunteer day, bank holidays and the opportunity to buy up to 5 days' extra each year.
• Company Pension Scheme.
• Structured Bonus Scheme.
• Medical Insurance.
• Life Insurance.

About Us:

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

About the Team:

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.