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- Tasks: Manage pension administration, support team members, and handle complex queries.
- Company: Join a leading firm with a focus on pensions and member services.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Why this job: Make a real difference in people's lives by managing their pension needs.
- Qualifications: Experience in pension administration and strong analytical skills required.
- Other info: Dynamic role with opportunities to lead and mentor junior colleagues.
The predicted salary is between 36000 - 60000 £ per year.
As an experienced pensions administrator with relevant experience and knowledge of delivering pension administration services, you will provide a high quality pensions administration service assisting members and trustees. You will work on a portfolio of different schemes ranging in size and type, although the team predominantly services Defined Benefit arrangements. Technical knowledge of cradle to grave pensions administration is required and an ability of understanding scheme rules and current legislation is welcomed. You will work on all day-to-day activities, as well as supporting other members of the team.
Key Accountabilities and main responsibilities
- Accurately maintaining and updating member records.
- Communicating with clients and scheme members on complex queries when required via letter, email and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Processes member events including Retirements, Deaths, Early leavers, Transfers In, Transfers Out and Illustrative quotations.
- Escalating complex technical queries and issues.
- Providing a consistent and efficient service to all internal and external client/members and in line with agreed services levels.
- Working with the Principal Administrator and Team Leader to improve operational efficiencies.
- Managing annual and periodic scheme events.
- Ensure that targets and deadlines are met and that you take responsibility for ad hoc projects ensuring all deadlines are met and quality is of a high standard.
Governance & Risk
- Peer review of complex calculations as required, interpreting the rules of the schemes and other documentation.
- Work with the various teams to sign off benefit specs/control files and associated testing material.
- Work with industry bodies to share and gather best practice principles.
- Lead on any data or GDPR incidents.
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- Previous experience of day-to-day pension administration and of working on DB, DC and CARE pension arrangements.
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of defined benefit member calculation processes, scheme knowledge, scheme types and governing legislation issues.
- Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
- Strong analytical and problem-solving skills.
- The ability to juggle multiple tasks and plan and organise your workload effectively.
- Exceptional communication skills, demonstrated through your ability to be clear and concise in communications with clients, members and colleagues.
- The ability to work well as part of a team and lead by example, including aiding in the coaching and development of junior colleagues across the firm.
- Be positive and professional at all times and build strong relationships with others.
Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover employer: Link Group
Contact Detail:
Link Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of pension schemes. Be ready to discuss your experience with Defined Benefit arrangements and showcase your problem-solving skills with real-life examples.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Administrator, IPS - 12 Month Fixed Term Contract Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Administrator. Highlight your experience with pensions administration, especially with Defined Benefit schemes, and showcase any relevant technical skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions administration and how your skills can benefit our team. Be sure to mention specific experiences that relate to the key accountabilities in the job description.
Show Off Your Communication Skills: Since this role involves communicating with clients and scheme members, make sure your application reflects your exceptional communication skills. Use clear and concise language, and don’t hesitate to demonstrate your ability to handle complex queries in your examples.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Link Group
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of defined benefit schemes and the specific pension administration processes. Be ready to discuss your experience with complex calculations and how you've handled various member events in the past.
✨Showcase Your Communication Skills
Since you'll be dealing with clients and scheme members, practice articulating complex information clearly and concisely. Prepare examples of how you've effectively communicated in previous roles, especially when resolving queries or issues.
✨Demonstrate Your Attention to Detail
Pension administration requires a high level of accuracy. During the interview, highlight instances where your attention to detail made a difference, whether it was in maintaining records or performing calculations. Consider bringing along examples of your work if appropriate.
✨Be Ready to Discuss Teamwork and Leadership
This role involves working closely with others and potentially leading junior colleagues. Think of examples where you've successfully collaborated with a team or taken the initiative to guide others. Show that you're not just a team player but also someone who can inspire and support their peers.
