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- Tasks: Lead a team to ensure top-notch service and meet SLAs in Share Plans.
- Company: Join a multinational financial services company with a focus on excellence.
- Benefits: Enjoy competitive benefits, extensive leave, and medical insurance.
- Why this job: Make a real difference in customer service while developing your skills.
- Qualifications: Strong communication and time management skills are essential.
- Other info: Be part of a supportive culture that values personal development.
The predicted salary is between 36000 - 60000 £ per year.
A multinational financial services company in Leeds is seeking an Operations Supervisor for Share Plans. The role involves ensuring the team meets Service Level Agreements (SLAs) and maintaining high standards in customer service.
The ideal candidate will have exceptional communication and time management skills, with a commitment to excellence and process optimization.
This position offers competitive benefits, including extensive leave, medical insurance, and a supportive work culture aligned with personal development.
Operations Lead – Share Plans & Process Excellence in Leeds employer: Link Group Ltd
Contact Detail:
Link Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead – Share Plans & Process Excellence in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role values exceptional communication, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Lead – Share Plans & Process Excellence in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Lead role. Highlight your communication and time management skills, as these are key for the position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about process excellence and customer service. Share specific examples of how you've optimised processes in previous roles.
Showcase Your Commitment to Excellence: In your application, emphasise your dedication to maintaining high standards. We want to see how you’ve gone above and beyond to meet SLAs and improve customer satisfaction.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Link Group Ltd
✨Know Your SLAs Inside Out
Make sure you understand what Service Level Agreements (SLAs) are relevant to the role. Be prepared to discuss how you've met or exceeded SLAs in previous positions, and think of examples that showcase your commitment to maintaining high standards in customer service.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider preparing a few anecdotes that highlight your ability to communicate effectively with team members and clients, especially in challenging situations.
✨Demonstrate Time Management Mastery
Time management is crucial for an Operations Lead. Come equipped with examples of how you've successfully prioritised tasks and managed deadlines in past roles. You might even want to share specific tools or techniques you use to stay organised and efficient.
✨Emphasise Process Optimisation Experience
This role focuses on process excellence, so be ready to discuss any experience you have with process improvement initiatives. Think about times when you've identified inefficiencies and implemented changes that led to better outcomes, and be prepared to explain your thought process behind those decisions.
