LDMS is seeking an Application Support Engineer to join our Engineering team in Cardiff. You will support customers by responding to service tickets, understanding needs and issues, and contributing to 2nd line support to resolve problems.
You will triage incidents, track interactions in our issue management system, and escalate urgent matters as part of a fast-paced agile team, ensuring reliable service delivery for LDMS partners and clients.
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2nd-Line Application Support Engineer β Financial Software in Cardiff employer: Link Financial Outsourcing Limited
At LC Financial Holdings, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing learning opportunities and a supportive environment, complemented by competitive benefits such as generous annual leave, performance bonuses, and enhanced maternity pay. Located in a modern facility, our team enjoys a friendly atmosphere with regular social events, making it a rewarding place to build your career in ICT Technical Services.
Contact Details:
Link Financial Outsourcing Limited Recruitment Team