Link Financial Outsourcing Limited is recruiting a Trainer for Customer Outcomes & Regulatory to own our regulatory training and convert QA, complaints and compliance insights into practical learning. You will collaborate with the Head of HR and partner with Compliance, Quality Assurance and Customer Experience teams.
You’ll design and deliver sessions on Consumer Duty, FCA Conduct Rules, vulnerable customers and complaints handling, maintain records, and report themes to leadership.
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Regulatory Training Lead - FCA, Consumer Duty & Outcomes in Caerphilly employer: Link Financial Outsourcing Limited
At LC Financial Holdings, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing learning opportunities and a supportive environment, complemented by competitive benefits such as generous annual leave, performance bonuses, and enhanced maternity pay. Located in a modern facility, our team enjoys a friendly atmosphere with regular social events, making it a rewarding place to build your career in ICT Technical Services.
Contact Details:
Link Financial Outsourcing Limited Recruitment Team