Link Financial Outsourcing Limited is seeking a Team Manager to lead a customer service team in Wales. You will motivate and develop staff, ensure Consumer Duty compliance, and monitor performance to drive continuous improvement.
You’ll coordinate scheduling and resources, resolve complex queries with empathy, and collaborate with stakeholders to meet portfolio requirements. Excellent leadership and communication are essential.
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Customer Service Team Leader & Coach in Caerphilly employer: Link Financial Outsourcing Limited
At LC Financial Holdings, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing learning opportunities and a supportive environment, complemented by competitive benefits such as generous annual leave, performance bonuses, and enhanced maternity pay. Located in a modern facility, our team enjoys a friendly atmosphere with regular social events, making it a rewarding place to build your career in ICT Technical Services.
Contact Details:
Link Financial Outsourcing Limited Recruitment Team