At a Glance
- Tasks: Coordinate care packages and support service users in achieving their outcomes.
- Company: Local home care agency dedicated to compassionate, person-centred support.
- Benefits: Gain valuable experience while completing a Level 3 Lead Adult Care Apprenticeship.
- Other info: Flexible full-time shifts with opportunities for professional growth.
- Why this job: Make a real difference in people's lives and help them maintain independence.
- Qualifications: GCSEs in English and Maths at grade 4 or above required.
The predicted salary is between 31500 - 38500 £ per year.
The Care Coordinator supports the Registered and Deputy Managers in delivering safe, effective domiciliary care and supported living services. They coordinate care packages, rotas, care plans and quality monitoring, while acting as a key link between service users, families, staff and healthcare professionals.
As Swindon's population ages, finding dependable, compassionate care has become increasingly important. Some families often encounter inconsistent staffing, communication breakdowns, and delayed care services. Poor-quality care leaves individuals feeling vulnerable and isolated, and families frustrated and anxious. We are committed to being part of the solution and offering care you can trust when you need it most. We are a local home care agency, responsive, and here to help. Our management team stays actively involved, ensuring every client and family has a direct line of communication and receives person-centred, compassionate support tailored to their circumstances.
What You'll Do
- Care Coordination and Service Delivery: Coordinate and manage domiciliary care and supported living packages; Allocate staff to care visits and support shifts based on skills, experience and service user needs; Ensure continuity of care and effective rota management; Respond promptly to changes in service user needs and staffing requirements; Support the mobilisation of new care packages and referrals; Assist with contingency planning and emergency cover arrangements.
- Care Planning and Reviews: Assist in the completion and review of care plans, risk assessments and support plans; Ensure care documentation remains accurate, current and person-centred; Participate in service user reviews and multidisciplinary meetings; Support service users to achieve their outcomes and maintain independence.
- Quality Assurance and Compliance: Complete audits of care records, MAR charts, daily notes and incident reports; Undertake spot checks, observations and competency assessments; Monitor compliance with CQC Fundamental Standards and company policies; Support investigations, complaints management and safeguarding enquiries; Escalate concerns promptly to management.
- Staff Support and Supervision: Support induction, mentoring and ongoing development of care staff; Participate in staff supervisions, appraisals and return-to-work meetings; Monitor training compliance and mandatory training requirements; Provide guidance and support to frontline staff during shifts and on-call periods.
- Stakeholder Engagement: Liaise with service users, families, social workers, commissioners, GPs, district nurses and other healthcare professionals; Attend meetings with professionals and represent Link Direct Care Limited appropriately; Promote effective communication between all parties involved in service delivery.
- Recruitment and Business Support: Support recruitment activities, including interviews, onboarding and safer recruitment checks; Assist management with workforce planning and service development; Support CQC inspections, local authority audits and Home Office sponsor compliance requirements.
- On-Call Responsibilities: Participate in the on-call rota as required; Provide advice and support to staff outside office hours; Escalate significant incidents appropriately.
Training Outcome Completion of Level 3 Lead Adult Care Apprenticeship.
Skills Required: Compassion, Dignity, Respect, Accountability, Professionalism, Person-Centred Care.
Qualifications: Essential - GCSE - English - 4; Essential - GCSE - Maths - 4.
Course Information: Course: Lead adult care worker (level 3); Level: 3; Route: Care services Apprenticeship; Level: Advanced.
Working Arrangements: Working Week: Full-time hours to be worked flexibly in shifts, may work evenings and weekends; Expected Duration: 1 Year 6 Months; Training Provider: NEW COLLEGE SWINDON.
Care Coordinator – Level 3 Apprentice in Swindon employer: LINK DIRECT CARE LIMITED
LINK DIRECT CARE LIMITED is an exceptional employer located in Swindon, offering a supportive work culture that prioritises employee development and growth. As a Care Coordination Specialist, you will benefit from hands-on training through the Level 3 Lead Adult Care Apprenticeship, while being part of a team that values collaboration and quality care for service users. With a focus on meaningful work and professional advancement, this role provides a rewarding opportunity to make a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator – Level 3 Apprentice in Swindon
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at LINK DIRECT CARE LIMITED for the Care Coordinator – Level 3 Apprentice role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator – Level 3 Apprentice in Swindon
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with LINK DIRECT CARE LIMITED, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at LINK DIRECT CARE LIMITED, and how you can make a difference!
How to prepare for a job interview at LINK DIRECT CARE LIMITED
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at LINK DIRECT CARE LIMITED.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like LINK DIRECT CARE LIMITED appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how LINK DIRECT CARE LIMITED supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
