At a Glance
- Tasks: Deliver exceptional technical solutions and support to clients in a dynamic, client-facing role.
- Company: Join a fast-growing tech company with a supportive and collaborative culture.
- Benefits: Enjoy competitive salary, 25 days leave, pension contributions, and full vendor training.
- Other info: Opportunity for professional growth and to represent the company at industry events.
- Why this job: Make a real impact by guiding clients through their technical needs and solutions.
- Qualifications: Strong networking knowledge and excellent communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: Remote
Employment Type: Full-Time (Part-Time also considered)
Salary: Competitive
We are seeking a talented and driven Technical Consultant to contribute to our continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements – from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes us stand out in the industry.
This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support.
Key Responsibilities:
- Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients.
- Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs.
- Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites).
- Documentation: Accurately document completed work for both internal records and client handovers.
- Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems.
- Thought Leadership: Create engaging technical content for social media and represent the company at industry conferences.
- Relationship Building: Engage in active vendor and client networking.
Core Services Delivered:
- End-to-end network design.
- Wireless design, site surveying, and advanced diagnostics.
- Pre-configuration of network equipment before client dispatch.
- Remote break-fix support and troubleshooting for customer network configurations.
Skills and Qualifications
Essential Requirements:
- Strong foundational understanding of networking principles.
- Proven expertise in Enterprise wireless networks and wireless design / implementation.
- Experience with dynamic routing protocols (OSPF and BGP) and IPv6.
- Previous experience providing dedicated end-user technical support.
- Familiarity with helpdesk or CRM software platforms.
- Outstanding communication skills and a highly personable approach.
Desirable Experience:
- Wireless design and diagnostics using Ekahau, Hamina or Sidos.
- Working knowledge of Proxmox virtualisation.
- Experience in Wireless ISP (WISP) design.
- MikroTik certification (Engineer level).
- Working knowledge of key vendors, including Ubiquiti, MikroTik and TP-Link.
Why Join:
- Professional Growth: Full vendor training provided to keep your skills sharp.
- Great Culture: Be part of a fast-growing business with a highly supportive, collaborative team environment and a strong industry reputation.
- Time Off: 25 days annual leave plus bank holidays.
- Future Security: Employer pension contributions.
If you have a background as a Network Engineer, Network Administrator, Systems Administrator, IT Consultant, Solutions Architect, or Technical Support Specialist and are ready to step into a dedicated Technical Consultant role, we would love to hear from you. Apply today.
Technical Consultant in Needham Market employer: LinITX
Join a dynamic and innovative team as a Technical Consultant, where your expertise in wireless and networking will be valued and nurtured. Enjoy a supportive work culture that prioritises professional growth with full vendor training, alongside competitive benefits such as 25 days of annual leave and employer pension contributions. This remote role offers the flexibility to balance work and life while contributing to meaningful client solutions in a fast-growing business.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant in Needham Market
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what LinITX values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges LinITX might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at LinITX!
✨Direct Apply to LinITX
Let's not forget to apply directly through the LinITX website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Consultant in Needham Market
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at LinITX.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at LinITX. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at LinITX
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
