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- Tasks: Lead and manage racing and non-racing events, ensuring safety and efficiency.
- Company: Join a dynamic team at ARC, a leader in the racing industry.
- Benefits: Enjoy annual passes, discounted food, and up to 36 days holiday.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while driving operational excellence and customer satisfaction.
- Qualifications: 3+ years in leadership, preferably in racing, sports, or hospitality.
The predicted salary is between 52000 - 52000 £ per year.
Salary: From £52,000 depending on experience
Hours: 40
As the General Manager, you will oversee the seamless delivery of all racing and non-racing events, ensuring every aspect runs efficiently, safely, and with the welfare of all greyhounds as a top priority. Your leadership will be key in maintaining a high-quality environment, directing both the maintenance and cleaning teams to uphold exceptional site standards.
You will be the driving force behind the smooth operation of race meetings and other events, taking ownership of all Health & Safety and Hospitality matters to guarantee a safe, compliant, and welcoming experience for all attendees. Reporting directly to the Regional General Manager, you’ll take full accountability for all on-site activity and support key business functions. Your role will involve meeting or exceeding targets, identifying and explaining any variances, and ensuring performance aligns with business goals.
Success in this position means delivering sustainable growth—through increased revenue, enhanced service standards, operational efficiencies, and by unlocking commercial opportunities across both racing and non-racing activity.
Key responsibilities include, but are not limited to:
- Ensuring full compliance with Health & Safety protocols and regulatory requirements from Government bodies, Local Authorities, the Gambling Commission, and the Greyhound Board of Great Britain (GBGB).
- Leading recruitment, training, and development of all on-site staff.
- Managing stock control, site maintenance, and customer experience to the highest standards.
Your leadership will help position the venue as a benchmark for operational excellence, customer satisfaction, and integrity within the industry.
The General Manager we are looking for has:
Experience & Skills
- Minimum 3 years in a comparable leadership role.
- Background in racing, sports, leisure, or hospitality preferred.
- Strong interpersonal and stakeholder management skills.
Personal Attributes
- Methodical and solution-focused.
- Approachable, with strong communication skills.
- Effective time management and ability to thrive under pressure.
- Customer-centric mindset and service excellence orientation.
- Highly organised, systematic, and process-driven.
What is ARC?
- We care for our visitors
- We think about our impact
- We are proud of our sport
Work Perks of being a General Manager...
- Annual passes to attend any of our 21 venues
- Discounted food & ARC days out
- Cycle to work scheme
- Holiday allowance increasing with length of service up to 36 days
- Company life assurance scheme
- Discretionary group annual bonus schemes to reward your hard work
- Support with study through our study assistance schemes
- And so much more…
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
General Manager employer: Lingfieldpark
Contact Detail:
Lingfieldpark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the racing, sports, or hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what makes ARC tick and how you can contribute to our mission of operational excellence and customer satisfaction.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations in previous roles. We want to hear about your methodical approach and solution-focused mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the ARC family.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in leadership, especially in racing, sports, leisure, or hospitality. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and events in the past.
Showcase Your Leadership Style: In your application, let us know about your leadership style. We’re looking for someone who is approachable and solution-focused. Share how you’ve motivated teams and maintained high standards in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ARC!
How to prepare for a job interview at Lingfieldpark
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the role. Understand the key responsibilities like Health & Safety compliance and event management. Familiarise yourself with the greyhound racing industry and any relevant regulations to show you’re serious about the position.
✨Showcase Your Leadership Skills
As a General Manager, your leadership will be crucial. Prepare examples from your past experiences where you successfully led teams, managed events, or improved operational efficiencies. Highlight your interpersonal skills and how you’ve built strong relationships with stakeholders.
✨Demonstrate a Customer-Centric Mindset
This role is all about ensuring a great experience for attendees. Be ready to discuss how you’ve prioritised customer satisfaction in previous roles. Share specific strategies you’ve implemented to enhance service standards and how you’ve handled feedback or complaints.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s goals for the venue, challenges they face, or how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.