At a Glance
- Tasks: Lead a dynamic team to deliver top-notch service at exciting racecourses.
- Company: Join one of the UK's leading racecourse groups with a vibrant atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for extra shifts.
- Why this job: Be part of thrilling race-day experiences while developing your hospitality skills.
- Qualifications: Experience in fast-paced hospitality management and strong leadership skills.
- Other info: Supportive team environment with chances for personal growth and development.
The predicted salary is between 24000 - 36000 ÂŁ per year.
This is a casual, flexible position focused on managing restaurant and hospitality areas within ARC’s Midlands Racecourses (Uttoxeter, Worcester & Wolverhampton Racecourses). As a restaurant and hospitality manager, you’ll take ownership of service delivery, team performance, and operational efficiency across your designated area.
What You’ll Do
- Lead, motivate, and support your team to deliver consistent, high-quality service.
- Ensure every guest receives a warm welcome and professional, attentive experience.
- Brief, train, and develop team members so they’re confident and event-ready.
- Manage staffing levels, break schedules, and shift planning on the day.
- Maintain stock levels, assist with rotation, and minimise wastage.
- Uphold excellent standards of cleanliness and compliance across Health & Safety, COSHH, and licensing requirements.
- Resolve customer queries or complaints promptly and professionally.
- Create a positive, energetic atmosphere for both guests and staff.
- Drive sales, upselling opportunities, and overall business performance.
- Delegate tasks clearly to ensure smooth, efficient service delivery.
What We’re Looking For
- Proven experience in retail or hospitality management within fast‑paced environments.
- Confident leadership skills with the ability to inspire and support diverse teams.
- Excellent communication and customer service standards.
- Flexible, adaptable, and committed to delivering first‑class experiences.
- Strong problem‑solving skills and the ability to handle challenges calmly.
- Professional, well‑presented, and guest‑focused at all times.
- Experience using tills and PDQ machines.
- Comfortable working outdoors in all weather conditions.
- Background in premium F&B, events, or restaurant management.
- Knowledge of licensing, food hygiene, and health & safety regulations.
- Personal Licence Holder (advantageous).
- Strong organisation, planning, and systems skills.
- Track record of increasing sales and improving operational standards.
- Natural ability to motivate teams and encourage positive working culture.
Why Work With Us?
- Be part of the excitement at many of our Midlands vibrant racecourses.
- Casual, flexible hours—perfect for fitting around other commitments.
- Competitive pay with opportunities for extra shifts and development.
- Join a supportive, enthusiastic team within one of the UK’s leading racecourse groups.
How to Apply
Apply now and help us deliver unforgettable race‑day moments. Apply Now Register with your CV Click or drop your CV here PDF, Word Doc, JPG or PNG, 8mb max.
Casual Hospitality & Restaurant Manager - Midlands employer: Lingfieldpark
Contact Detail:
Lingfieldpark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Hospitality & Restaurant Manager - Midlands
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at racecourses or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories of how you've turned tough situations into positive experiences for guests.
✨Tip Number 3
Be proactive! Don’t just wait for job postings—reach out directly to the racecourses you're interested in. Express your enthusiasm for working with them and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep it flexible! Since this is a casual role, be open to various shifts and responsibilities. Highlight your adaptability during conversations, showing that you’re ready to jump in wherever needed.
We think you need these skills to ace Casual Hospitality & Restaurant Manager - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the role of a Casual Hospitality & Restaurant Manager. Highlight your leadership abilities and any relevant hospitality experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams or improved service delivery in past positions. We love a good story!
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A positive, energetic vibe is exactly what we’re looking for in our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Lingfieldpark
✨Know Your Venue
Before the interview, take some time to research the racecourses you'll be managing. Familiarise yourself with their unique offerings and any recent events. This will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific situations where you motivated staff or resolved conflicts. This will demonstrate your ability to inspire and support diverse teams, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios like handling a customer complaint or managing staffing issues during peak times. Practising your responses will help you stay calm and articulate during the interview.
✨Highlight Your Flexibility
Since this is a casual position, emphasise your adaptability and willingness to work varied hours. Share experiences where you've successfully managed changing schedules or unexpected challenges, showcasing your commitment to delivering first-class experiences.