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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch service at exciting racecourses.
- Company: Join one of the UK's leading racecourse groups with a vibrant atmosphere.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for extra shifts.
- Why this job: Be part of thrilling race-day moments while developing your hospitality skills.
- Qualifications: Experience in fast-paced hospitality management and strong leadership skills.
- Other info: Work outdoors, embrace challenges, and create memorable experiences for guests.
The predicted salary is between 24000 - 36000 £ per year.
This is a casual, flexible position focused on managing restaurant and hospitality areas within ARC's Midlands Racecourses (Uttoxeter, Worcester & Wolverhampton Racecourses). As a restaurant and hospitality manager, you'll take ownership of service delivery, team performance, and operational efficiency across your designated area.
What You'll Do
- Lead, motivate, and support your team to deliver consistent, high-quality service.
- Ensure every guest receives a warm welcome and professional, attentive experience.
- Brief, train, and develop team members so they're confident and event-ready.
- Manage staffing levels, break schedules, and shift planning on the day.
- Maintain stock levels, assist with rotation, and minimise wastage.
- Uphold excellent standards of cleanliness and compliance across Health & Safety, COSHH, and licensing requirements.
- Resolve customer queries or complaints promptly and professionally.
- Create a positive, energetic atmosphere for both guests and staff.
- Drive sales, upselling opportunities, and overall business performance.
- Delegate tasks clearly to ensure smooth, efficient service delivery.
What We're Looking For
- Proven experience in retail or hospitality management within fast‐paced environments.
- Confident leadership skills with the ability to inspire and support diverse teams.
- Excellent communication and customer service standards.
- Flexible, adaptable, and committed to delivering first‐class experiences.
- Strong problem‐solving skills and the ability to handle challenges calmly.
- Professional, well‐presented, and guest‐focused at all times.
- Experience using tills and PDQ machines.
- Comfortable working outdoors in all weather conditions.
- Background in premium F&B, events, or restaurant management.
- Knowledge of licensing, food hygiene, and health & safety regulations.
- Personal Licence Holder (advantageous).
- Strong organisation, planning, and systems skills.
- Track record of increasing sales and improving operational standards.
- Natural ability to motivate teams and encourage positive working culture.
Why Work With Us?
- Be part of the excitement at many of our Midlands vibrant racecourses.
- Casual, flexible hours—perfect for fitting around other commitments.
- Competitive pay with opportunities for extra shifts and development.
- Join a supportive, enthusiastic team within one of the UK's leading racecourse groups.
How to Apply
Apply now and help us deliver unforgettable race‐day moments.
Register with your CV Click or drop your CV here PDF, Word Doc, JPG or PNG, 8mb max.
Casual Hospitality & Restaurant Manager - Midlands in Birmingham employer: Lingfieldpark
Contact Detail:
Lingfieldpark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Hospitality & Restaurant Manager - Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a casual management position or can put in a good word for you.
✨Tip Number 2
Show up at local racecourses and restaurants! Introduce yourself to managers and staff. A friendly face can make all the difference, and it shows you're genuinely interested in joining their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality management. Think about how you would handle specific scenarios, like resolving customer complaints or motivating your team during busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our vibrant team.
We think you need these skills to ace Casual Hospitality & Restaurant Manager - Midlands in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your leadership abilities and any relevant hospitality management experience to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and how you can contribute to creating unforgettable experiences at our racecourses.
Show Off Your Flexibility: Since this is a casual position, let us know about your availability and how you can adapt to different shifts. We love candidates who are ready to jump in whenever needed!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on this exciting journey with us.
How to prepare for a job interview at Lingfieldpark
✨Know the Venue
Before your interview, take some time to research the specific racecourses you'll be managing. Familiarise yourself with their unique atmosphere and any recent events they've hosted. This will show your genuine interest in the role and help you tailor your answers to fit the company's vibe.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in managing teams. Think of specific examples where you've motivated staff or resolved conflicts. Highlighting your ability to inspire a diverse team will resonate well with the interviewers, as they’re looking for someone who can create a positive working culture.
✨Demonstrate Customer Focus
Since this role is all about delivering exceptional guest experiences, come ready with examples of how you've handled customer complaints or queries in the past. Emphasise your commitment to high-quality service and how you ensure every guest feels valued and welcomed.
✨Prepare for Practical Scenarios
Expect to face situational questions that test your problem-solving skills. Think about how you would handle staffing issues, manage busy shifts, or maintain health and safety standards. Practising these scenarios will help you respond confidently and demonstrate your operational efficiency.
