At a Glance
- Tasks: Lead a dynamic team to deliver top-notch service at exciting racecourses.
- Company: Join one of the UK's leading racecourse groups with a vibrant atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for extra shifts.
- Other info: Supportive team environment with chances for personal growth and development.
- Why this job: Be part of thrilling race-day experiences while developing your hospitality skills.
- Qualifications: Experience in fast-paced hospitality management and strong leadership skills.
The predicted salary is between 20250 - 24750 £ per year.
- Casual Hospitality & Restaurant Manager - Midlands
- Casual
- 300206
Closing Date
Ongoing
About the Role
This is a casual, flexible position focused on managing restaurant and hospitality areas within ARC’s Midlands Racecourses (Uttoxeter, Worcester & Wolverhampton Racecourses).
As a restaurant and hospitality manager, you’ll take ownership of service delivery, team performance, and operational efficiency across your designated area.
- What You’ll Do
- Lead, motivate, and support your team to deliver consistent, high-quality service.
- Ensure every guest receives a warm welcome and professional, attentive experience.
- Brief, train, and develop team members so they’re confident and event-ready.
- Manage staffing levels, break schedules, and shift planning on the day.
- Maintain stock levels, assist with rotation, and minimise wastage.
- Uphold excellent standards of cleanliness and compliance across Health & Safety, COSHH, and licensing requirements.
- Resolve customer queries or complaints promptly and professionally.
- Create a positive, energetic atmosphere for both guests and staff.
- Drive sales, upselling opportunities, and overall business performance.
- Delegate tasks clearly to ensure smooth, efficient service delivery.
- What We’re Looking For
- Proven experience in retail or hospitality management within fast‑paced environments.
- Confident leadership skills with the ability to inspire and support diverse teams.
- Excellent communication and customer service standards.
- Flexible, adaptable, and committed to delivering first‑class experiences.
- Strong problem‑solving skills and the ability to handle challenges calmly.
- Professional, well‑presented, and guest‑focused at all times.
- Experience using tills and PDQ machines.
- Comfortable working outdoors in all weather conditions.
- Background in premium F&B, events, or restaurant management.
- Knowledge of licensing, food hygiene, and health & safety regulations.
- Personal Licence Holder (advantageous).
- Strong organisation, planning, and systems skills.
- Track record of increasing sales and improving operational standards.
- Natural ability to motivate teams and encourage positive working culture.
Why Work With Us?
- Be part of the excitement at many of our Midlands vibrant racecourses.
- Casual, flexible hours—perfect for fitting around other commitments.
- Competitive pay with opportunities for extra shifts and development.
- Join a supportive, enthusiastic team within one of the UK’s leading racecourse groups.
How to Apply
Apply now and help us deliver unforgettable race‑day moments.
Apply Now
Register with your CV Click or drop your CV here
PDF, Word Doc, JPG or PNG, 8mb max.
#J-18808-Ljbffr
Casual Hospitality & Restaurant Manager - Midlands employer: Lingfieldpark
At ARC, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As a Business Coordinator at Newcastle Racecourse, you will enjoy numerous benefits including annual leave that increases with service, hotel discounts, and access to over 1500 racedays, all while working in a dynamic environment that fosters personal and professional growth. Join us in making a meaningful impact in the world of sports and events, where your contributions are valued and celebrated.
