At a Glance
- Tasks: Assist in providing fantastic customer experiences at race days and events.
- Company: Join the largest racecourse group in the UK, known for its vibrant atmosphere.
- Benefits: Flexible shifts, training opportunities, and up to 10 free entrance vouchers after 6 months.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Be part of an exciting team that makes race days unforgettable for visitors.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for Raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic!
Please note you will be expected to be flexible to meet the needs of the business and Lingfield Park Resort, working weekends is a requirement.
Possible duties for Racing and Event Stewards could include:
- Steward assistant duties
- Steward supervisory duties
- Car parking steward duties
- Gate and barrier steward duties
Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays.
If you have:
- a clear focus on delivering fantastic customer service
- excellent communication skills
- eligibility to work in the UK
- relevant experience within the hospitality and leisure industry
We can offer you:
- opportunities to receive training and work experience across a range of business areas
- up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)
What is casual work? Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or hospitality functions. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Casual Stewards in Lingfield employer: Lingfield Park Racecourse
ARC is an exceptional employer, offering flexible casual work opportunities that allow you to balance your commitments while being part of the UK's largest racecourse group. With a strong focus on diversity and inclusion, we provide comprehensive training and valuable experience in the hospitality and leisure industry, alongside perks such as entrance vouchers for our courses after six months of service. Join us at Lingfield Park Resort, where your contributions will help create fantastic experiences for our visitors and clients alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Stewards in Lingfield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lingfield Park Racecourse and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Stewards in Lingfield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lingfield Park Racecourse that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lingfield Park Racecourse.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lingfield Park Racecourse get a sense of who you are beyond your experience!
How to prepare for a job interview at Lingfield Park Racecourse
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lingfield Park Racecourse and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
