Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents with housing issues and manage a small team to ensure their well-being.
- Company: Join ExtraCare Charitable Trust, dedicated to enhancing the lives of older people.
- Benefits: Enjoy 33 days annual leave, enhanced maternity/paternity pay, and free gym access.
- Why this job: Make a real difference in the lives of older residents while developing your career.
- Qualifications: Experience in housing management or customer service, with strong communication skills.
- Other info: Dynamic role with opportunities for professional growth and a supportive work environment.
The predicted salary is between 22000 - 26000 £ per year.
ExtraCare Charitable Trust are recruiting for a Senior Housing Support Assistant at Wixams Retirement Village in Bedford. We are looking for someone with housing experience or experience managing a small team, who understands the challenges that residents face regarding housing related issues, and the ability to provide comprehensive support and guidance. We are recruiting a dedicated Senior Housing Support Assistant to provide an efficient and caring enhanced housing management service at our modern Retirement Village in Bedford.
Role: Senior Housing Support Assistant
Hours: 35hrs per week, including some weekends
Salary: £14.37 per hour (£26,224pa pro rata FTE £28,097pa)
Location: Wixams Retirement Village, Bedford Road, Bedford, MK42 6EA
Here at ExtraCare we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise.
What will you do as our Senior Housing Support Assistant?
- Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
- Provide information, support and advice to residents and help resolve low level neighbour issues
- Check that residents are safe and that the building and the grounds are secure
- Ensure that repairs are completed and health & safety checks are carried out
- Manage Housing Support Assistants and aim to ensure appropriate coverage
- Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
- Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
- Adhere to legal and regulatory requirements for our housing and care obligations.
Our Ideal Senior Housing Support Assistant Will Have:
- Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
- Excellent communication skills
- Experience of managing or supervising staff
- CIH Level 2 Certificate in Housing Practice, or willing to work towards
Benefits:
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
Don't miss out! Click ‘apply' now to make a difference to the lives of older people as our Senior Housing Support Assistant.
Closing date: 23 February 2026
Interviews: ongoing from 3rd March 2026
This Senior Housing Support Assistant post may be subject to a satisfactory enhanced DBS disclosure where applicable, satisfactory references, medical clearance and Home Office right to work clearance.
Extracare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making adjustments or changes to support candidates throughout the recruitment process.
Senior Housing Support Assistant employer: LINESET
Contact Detail:
LINESET Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Support Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research common questions for housing support roles and practice your responses. We want you to showcase your experience and how it aligns with the challenges residents face, so be ready to share specific examples.
✨Tip Number 3
Show your passion for helping others! During interviews, highlight your commitment to improving residents' lives. Share stories that demonstrate your empathy and problem-solving skills, as these are key in a Senior Housing Support Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Senior Housing Support Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your housing experience or any relevant skills. We want to see how your background aligns with the role of Senior Housing Support Assistant, so don’t hold back!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you’ve effectively communicated in past roles. Share examples that show your ability to resolve issues and support residents.
Highlight Team Management Experience: If you've managed or supervised staff before, make it a focal point in your application. We’re looking for someone who can lead a team of Housing Support Assistants, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at LINESET
✨Know Your Stuff
Make sure you understand the role of a Senior Housing Support Assistant inside out. Familiarise yourself with housing management principles and the specific challenges residents face. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing support or management. Think of specific examples where you've successfully resolved issues or led a team. This will demonstrate your capability and give the interviewers a clear picture of what you can bring to the table.
✨Communicate Clearly
As communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex housing issues or provide advice to residents, so being able to communicate effectively will set you apart from other candidates.
✨Engage with the Interviewers
Don’t just wait for questions; engage with the interviewers. Ask them about their experiences at ExtraCare and how they see the role evolving. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
