At a Glance
- Tasks: Be the tech guru guiding customers from evaluation to onboarding and beyond.
- Company: Join a dynamic team at Linear, a leading SaaS company in London.
- Benefits: Enjoy competitive salary, equity, health coverage, and generous vacation time.
- Other info: Collaborative environment with regular team events and excellent career growth.
- Why this job: Make a real impact by driving revenue and ensuring customer success.
- Qualifications: 5+ years in Solutions Engineering with strong technical skills and communication.
The predicted salary is between 63000 - 77000 £ per year.
As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion.
Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers.
You will stay engaged through onboarding to ensure technical continuity, and provide clear handoffs to Customer Success that capture context, decisions, risks, and next steps.
You will also codify repeatable patterns through demo environments, migration and integration playbooks, and enablement for new sales hires.
Location & work mode
This role is anchored to our London hub.
We're looking for someone who can work from our London office in Shoreditch 3 days per week (Mondays, Tuesdays, Thursdays), with flexibility around scheduling, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What You'll Do
- Act as the customer's technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.
- Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.
- Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.
- Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).
- Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.
- Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.
What We're Looking For
- 5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth Saa S company, with experience supporting enterprise-scale deals.
- Strong hands-on experience with OAuth2 and Graph QL, data migrations, and product integrations
- Excellent communication skills - able to present complex technical concepts clearly to both engineers and executives
- Experience with Github and git; Linear and/or Jira strongly preferred
- Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- CS degree or engineering background strongly preferred
- Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
- Comfort with SQL and scripting (e. g., Python or Java Script)
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
We are Linear - an equal opportunity employer.
We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
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Solutions Engineer in London employer: Linear
At Linear, we pride ourselves on being an exceptional employer, offering a collaborative work culture that values quality and innovation. Located in the vibrant Shoreditch area of London, our team enjoys competitive salaries, generous equity options, and a supportive environment that fosters professional growth through regular training and development opportunities. With flexible working arrangements and a strong emphasis on work-life balance, including 5 weeks of paid vacation and additional benefits, we are committed to ensuring our employees thrive both personally and professionally.
